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Family Hyundai

Tinley Park, IL

4.4
8,782 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,782 reviews

February 28, 2021

Tom is one of the best service people you have! He is always friendly and honest about the important needs to my car. Definitely my go to place for service! More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 28, 2021 -

Family Hyundai responded

Thank you, Rich, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

February 28, 2021

Our salesman PJ Smith was patient and knowledgeable. However, when it came to purchasing the car at the final point; financing... we waited almost three hours.there were only two finance people working More

by MOSSAM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Feb 28, 2021 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 28, 2021

I am super upset with the car I came home with. It’s a used 2020 Palisade with 17000 miles and it looks like it’s been driven through a jungle. When we were looking it got dark outside so we couldn’t see More

by VANESSAMUNOZ083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Gushi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Family Hyundai responded

Thank you Vanessa for reaching out to us. An Associate from our Dealership will be in touch with you soon! Again we apologize for not providing you with the kind of sales experience one would expect. Hopefully, we can turn things around for you.

February 27, 2021

Family Hyundai is the place my whole family buys and services all our Hyundai's. Great selection of vehicles and a really Great Service department! More

by LBFM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 28, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2021

When I arrived, the service department was hopping! Even though I was early for my appointment, my car was serviced promptly. Colin was professional and friendly.! More

by LOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Family Hyundai responded

Thanks, Lou, for sharing your thoughts about your experience with our service team here at Family Hyundai. We appreciate your business and hope to see you again soon!

February 27, 2021

I always receive EXCELLENT service from FamilyHyundai. I always receive EXCELLENT service from Family Hyundai. From the second you walk in...cashier and beyond walking out after service has been completed More

by LAGING.JEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Feb 28, 2021 -

Family Hyundai responded

Jen, we appreciate your business and our team looks forward to serving you again soon!

February 27, 2021

The salesman PJ was great. He was very professional and informative about the vehicles. We found a car that fit our budget that was great. We purchased a Kona for our daughter. The car has great reviews More

by CARRIEMITCHELL41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Feb 28, 2021 -

Family Hyundai responded

Carrie, it's fantastic to hear that PJ and our sales team provided you with great customer service while assisting you with your daughter's new Kona! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

February 26, 2021

from the moment I walked into Family Hyundai I felt like I was a special person to them from beginning to end anything i want it was provided More

by SWAN.MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici
Feb 26, 2021 -

Family Hyundai responded

Mike, Thank you so much for your wonderful review! We are thrilled that Adam, Joe, and Kelly had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

February 26, 2021

In over 20 years of owning a Hyundai, I have never been disappointed by your dealership. All the folks in sales, service and office have been friendly, knowledgeable and efficient. More

by MARYANNZITNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Family Hyundai responded

MaryAnn, Thank you so much for your excellent review! We are so glad that we continue to have the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one, again! We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 26, 2021

We have been customers of Family Hyundai since 2007. That says it all. Everyone is always so courteous, friendly and very helpful. I would recommend Family Hyundai to family and friends. More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott L.
Feb 26, 2021 -

Family Hyundai responded

CB, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with us again here at Family Hyundai. Thank you for being a loyal customer of Family Hyundai!

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