Back

Family Hyundai

Tinley Park, IL

4.4
9,017 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,017 reviews

February 28, 2024

After being quoted a price $9 K above what I expected at another dealership I went to Family Hyundai and, in less than 10 minutes had a fair quote. One hour later I was driving home. The employees all see More

by Jim02
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Nicholson
Feb 28, 2024 -

Family Hyundai responded

Thank you, Jim, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2024

Family Hyundai's Service Manager is fantastic. When my battery suddenly died due to the extreme cold in Chicago in January, he was understanding and helped guide me to roadside assistance so my ca More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2024

I LIKE THE WAY THEY TREAT PEOPLE THAT ARE LOOKING TO BUY A CAR. SALESMAN TAKE THERE TIME WITH THE BUYER. More

by JAS3338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance!

February 28, 2024

Came in to get warranty work done that World Hyundai wanted to charge me for. George saw me and I explained to him and he brought me over to see Colin. Customer service for me at World Hyundai is horrib More

by black0754
Recommend Dealer
Yes
Employees Worked With
George and Colin
Jul 22, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 26, 2024

Staff was courteous and informative. The place was clean welcoming. Service was fast and well done. More

by Gabbyterra
Recommend Dealer
Yes
Employees Worked With
Colin
Feb 26, 2024 -

Family Hyundai responded

Gabby, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 25, 2024

I was in and out with my new car under three hours. The car was what I was looking for, and the price was great. More

by OTISDUNSON
Recommend Dealer
Yes
Employees Worked With
Mayweather
Feb 26, 2024 -

Family Hyundai responded

Otis, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 25, 2024

Fabulous. Have purchased several cars within our family and have never been disappointed!! Love our new car!! More

by Peggy30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Nicholson
Feb 25, 2024 -

Family Hyundai responded

Thank you, Peggy, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Congratulations on your new vehicle! We look forward to working with you again!

February 25, 2024

Thorough, knowledgeable, friendly, and fast! I feel confident bringing my vehicle in each time knowing service will be top notch and all my questions/concerns will be addressed! More

by MARYPATZIRNGIBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Schultz
Feb 25, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 24, 2024

Service was great as always, Mike and the service center is top notch, thank you again and we will be back soon. More

by Marc D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and our team met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 24, 2024

Poor customer service I feel that I owe them and they don't show any appreciation or care More

by khalilinshasi
Recommend Dealer
No
Employees Worked With
Colin
Feb 28, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

...
46
...