Family Hyundai
Tinley Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Rick was very helpful and knowledgeable. My husband and I will definitely go back to him if we need another car in the future. Thanks will definitely go back to him if we need another car in the future. Thanks More
Always satisfied with the service at my local Family Hyundai. The day of this visit Tom helped me and answered any questions I had concerning my vehicle even after my visit. The service was done as quic Hyundai. The day of this visit Tom helped me and answered any questions I had concerning my vehicle even after my visit. The service was done as quickly as possible. Will definitely return for service in the future. More
Excellent customer service, very knowledgeable of what they are doing. Everyone was smiling, helpful and patience will recommend a friend and a family member. Thanks again they are doing. Everyone was smiling, helpful and patience will recommend a friend and a family member. Thanks again More
I was happy with the shopping and purchasing part for my new to me car. I was disappointed that I had to bring my car In Twice for service I had owned it for less then two weeks. Although they did repair a new to me car. I was disappointed that I had to bring my car In Twice for service I had owned it for less then two weeks. Although they did repair a couple problems. They did not address two things I asked them to look into. There is a ticking noise when the car is running. This happened when my engine light came on and I brought it in for repairs. there is also another strange new water sound when starting to drive, that happened at the same time. it does stop a few moments while in motion, but returns after stopping and starting again. Even thought I had Sam take it for a test drive so he could hear what was going on the mechanic said Sam didn’t relay my concerns. I don’t know if he did or didn’t but the problems are not repaired to this day. I was informed that the service department would not look into these problems even though I had just purchased the car less then two weeks before this problem began.. I had trusted that the car had gone through inspection before it was put up for sale. I understand it’s a used car but believed that Family Hyundai was a reliable place for me to make this purchase. The I had also informed them that they recorder the mileage on the sales paper 5000 miles less then it truly was, Even though I was given a loaner car while my car was in for repairs. The first one they gave me was not suppose to be loaned out. Something about having to many miles. When I came in to exchange the loaner car, Sam was helping me through the process, I had been waiting for about a half hour and then Went looking for Sam, I was then told that Sam left to run an errand at the bank. He just left me sitting there waiting for him to complete his errands without saying a word to me or thinking about how that interfered with my day. No one made any attempt to help finish the paperwork until I got angry that I was being treated as if what I needed to do was not as important as them doing whatever it was they needed to get done. I had to just suppose sit and wait. I really liked Sam but that was unprofessional to leave waiting for him. I’m just not sure how I feel about recommending the service department when they didn’t address all the issues I asked about. On one hand they did repair a couple things but in the other hand they did not address the other issues I was concerned about. More
Rick's great! Very happy with my new vehicle. Very friendly place. I'm sure I will be back for the next new vehicle as well. Thanks for all your help! friendly place. I'm sure I will be back for the next new vehicle as well. Thanks for all your help! More
It's always pleasant to buy a car at Family Hyundai. The staff is friendly, knowledgeable and courteous. We have never felt that we were treated unfairly. staff is friendly, knowledgeable and courteous. We have never felt that we were treated unfairly. More
Chris was very welcoming when we arrived for our appt thru internet sales. He answered all our questions and was very honest. He was easy to work with. thru internet sales. He answered all our questions and was very honest. He was easy to work with. More
Our sales duo of Chris ant Corey were great. Friendly, knowledgeable and efficient. If you’re looking to buy a vehicle, head to Family for a great experience knowledgeable and efficient. If you’re looking to buy a vehicle, head to Family for a great experience More
Knowledgeable, professional and friendly staff. I have been a customer for 15 years. Family Hyundai has done a great job through the years. Satisfied customer. been a customer for 15 years. Family Hyundai has done a great job through the years. Satisfied customer. More
Great service. Very clean waiting room. The guys from the service was very helpful and knowledgeable. I appreciate the time they took to explain things. service was very helpful and knowledgeable. I appreciate the time they took to explain things. More