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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 27, 2021

Rick was very helpful and knowledgeable. My husband and I will definitely go back to him if we need another car in the future. Thanks More

by SANDY60441
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Family Hyundai responded

Thank you, Sandy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2021

Always satisfied with the service at my local Family Hyundai. The day of this visit Tom helped me and answered any questions I had concerning my vehicle even after my visit. The service was done as quic More

by BRIANAC.NEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin, PJ Smith
Apr 28, 2021 -

Family Hyundai responded

Briana, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2021

Excellent customer service, very knowledgeable of what they are doing. Everyone was smiling, helpful and patience will recommend a friend and a family member. Thanks again More

by SHANDRA.DOTSON8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wallace
Apr 28, 2021 -

Family Hyundai responded

Thank you, Shandra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 26, 2021

I was happy with the shopping and purchasing part for my new to me car. I was disappointed that I had to bring my car In Twice for service I had owned it for less then two weeks. Although they did repair a More

by JAX1765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wallace
Apr 26, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback! Providing a positive experience is our top priority, and we’re sorry that we fell short here. We'd love the opportunity to discuss your experience in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly or let us know the best way to contact you and we will reach out.

Apr 29, 2021 -

JAX1765 responded

Call me at (815) 258-0283 if you want to discuss my experience with Family Hyundai.

April 26, 2021

Rick's great! Very happy with my new vehicle. Very friendly place. I'm sure I will be back for the next new vehicle as well. Thanks for all your help! More

by DJJUSTGROOVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici
Apr 26, 2021 -

Family Hyundai responded

We are very happy to hear that Ricky provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2021

It's always pleasant to buy a car at Family Hyundai. The staff is friendly, knowledgeable and courteous. We have never felt that we were treated unfairly. More

by MICHAEL.HENCINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Smith, Joe Panici
Apr 26, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us, Michael. We are delighted to learn about your positive experience and congratulations on your new Hyundai! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 25, 2021

Chris was very welcoming when we arrived for our appt thru internet sales. He answered all our questions and was very honest. He was easy to work with. More

by rvmansur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott (Finance) & Kim Devries, Kelly Kuckelman, Chris Powers
Apr 26, 2021 -

Family Hyundai responded

Thank you so much for your kind words about Chris, and for taking the time to leave this wonderful feedback!

April 25, 2021

Our sales duo of Chris ant Corey were great. Friendly, knowledgeable and efficient. If you’re looking to buy a vehicle, head to Family for a great experience More

by PAULKELLY409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman, Sam Wallace, Chris Powers
Apr 26, 2021 -

Family Hyundai responded

Thank you! Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 25, 2021

Knowledgeable, professional and friendly staff. I have been a customer for 15 years. Family Hyundai has done a great job through the years. Satisfied customer. More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Family Hyundai responded

Thank you, Martha, for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 25, 2021

Great service. Very clean waiting room. The guys from the service was very helpful and knowledgeable. I appreciate the time they took to explain things. More

by bridgettr38
Customer Service
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Family Hyundai responded

It's great to hear that our service team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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