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Family Hyundai

Tinley Park, IL

4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

May 25, 2021

Friendly, very knowledgeable people. Well organized. Make purchasing a car a pleasure. Very honest down to earth sales, after sale,and finance departments. General manager Graham Watson was extremely h More

by KathyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Smith
May 25, 2021 -

KathyP responded

Thank you for a great purchasing experience

May 25, 2021

Great service done in timely fashion. Colin was friendly, polite and professional. Didn’t have an appointment but was still in and out rather quickly. More

by AALTOBELLI@SBCGLOBAL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and the team, and we look forward to working with you again!

May 25, 2021

Great customer service. Kristi was fantastic and her knowledge of the Palisade was just, impressive. She took the time to explain, every detail of the Palisade. More

by spineman35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Family Hyundai responded

We are very happy to hear that Kristi provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new Palisade.

May 24, 2021

Excellent service as always. Just wish the 120,000 mile check up could be a little more reasonable after dutifully doing all services on time. I did get the senior discount, but still a hefty bill. More

by DJ11148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Dj. We appreciate your business and our team looks forward to serving you again soon!

May 23, 2021

Tom is great he made sure my brakes were working at the best they can be. And he know that price for me was a issue. He helped me with that. More

by COOKINGGEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 24, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Tom and the team were able to help, and we hope to see you again!

May 22, 2021

Mark was very friendly and upfront.. he made sure I walked away happy and satisfied with my deal. I would recommend him to anyone looking for a car. More

by allymel0513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ott
May 24, 2021 -

Family Hyundai responded

It's great to hear that Mark was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 22, 2021

I came to Hyundai for an oil change and Bryan told me about a recall.He could do both and a tire rotation so I didn't have to come back so soon.He was honest about the wait-it was worth it to me.Everyone More

by CAROLPARKS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan , Tom Salin, Eric Kratschmer
May 22, 2021 -

Family Hyundai responded

Thank you for your business and this five-star review. We're happy to hear that Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2021 -

CAROLPARKS16 responded

Thank you and I will take my car no where else!!

May 22, 2021

Nice dealership!Sales people knowledgeable & low Nice dealership! Sales people knowledgeable & low pressure! Actually bought car being delivered right off truck! Not many of these Genesis models a More

by CAROMONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Joe Panici
May 24, 2021 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new Genesis, and let us know if we can be of any more assistance!

May 22, 2021

Excellent customer service. ALWAYS!! Also very prompt service! Always a pleasure dealing with the staff at Family Hyundai. Thanks for your prompt and excellent service More

by CHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
May 24, 2021 -

Family Hyundai responded

Thank you for your very kind review, Christine! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 22, 2021

Always excellent customer service. I will definitely refer people to visit this Hyundai dealership for service. I like this one better than the one on 93rd Cicero More

by phaeelam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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