Family Hyundai

Mr.Simmons, who helped me in the Service departmwnt is always highly professional, friendly, courteous and thorough. This is my second car purchase at this dealership . always highly professional, friendly, courteous and thorough. This is my second car purchase at this dealership . More

Kristy, Al, and Scott were great along with your Service staff. Thank you All so very much. They really represent the family spirit in Family Hyundai. staff. Thank you All so very much. They really represent the family spirit in Family Hyundai. More

Colin made the service appt hassle freeVery fast service Colin made the service appt hassle free Very fast service on the installation. Thank you Colin made the service appt hassle free Very fast service on the installation. Thank you More

Both were very helpful and informative. Octavian kept me Both were very helpful and informative. Octavian kept me updated on the model i was looking for. We came in the same day the car came off the truck. Both were very helpful and informative. Octavian kept me updated on the model i was looking for. We came in the same day the car came off the truck. Left with a new car!!! More

Everyone is very friendly and helpful. Took care of everything, including picking the vehicle up and dropping it off, when I got the outside care package done. everything, including picking the vehicle up and dropping it off, when I got the outside care package done. More

Excellent service. Tom kept me updated and was polite.It Excellent service. Tom kept me updated and was polite. It took a little longer to get finished but it was done right. I appreciate the work Excellent service. Tom kept me updated and was polite. It took a little longer to get finished but it was done right. I appreciate the work More

I don't know how or why Family Hyundai is receiving 4-5 star reviews but I can provide proof that the smiles, hand shakes, kind words are a show. Family Hyundai lied and ignored, me on 2 occasions. Using t star reviews but I can provide proof that the smiles, hand shakes, kind words are a show. Family Hyundai lied and ignored, me on 2 occasions. Using the excuse that one check owed to me was lost in the mail (prior to covid), and ignored 7 telephone calls to after market, 1 phone call to the GM, 1 personal visit and finally turned over a second check that was owed to me because I contacted the Illinois attorney generals office. You tell me if they earned a 4-5 star. . More

We always get our Hyundai serviced here. Every so often we also get a free oil change. I don't remember how often, so it's always a nice surprise. we also get a free oil change. I don't remember how often, so it's always a nice surprise. More

Good timely service when I needed an oil change while on vacation. Mike from service helped me. One minor problem is the car wash after service. My vehicle was just washed and waxed and obviously didn’t nee vacation. Mike from service helped me. One minor problem is the car wash after service. My vehicle was just washed and waxed and obviously didn’t need a wash. They left the vehicle outside in the sun, (it’s black), and didn’t dry it. It looked worse when I picked it up, but the oil was changed. A little observational common sense should have been applied here. Put me down for both my vehicles to never get a wash. Thanks. More

Made an appointment to have the 30,000 mile check up with Tom Salin. Tom was his usual professional and courteous self and handled the appointment in an expeditious manner. Tom Salin. Tom was his usual professional and courteous self and handled the appointment in an expeditious manner. More