Back

Family Hyundai

Tinley Park, IL

4.4
8,930 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 8,930 reviews

August 15, 2021

I'm happy with completed service, I regret the information about when the vehicle would be ready was inconsistent. No too many words are not necessary. More

by D.IBRAHIM711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 14, 2021

We were treated very professionally from the first moment we arrived until we left. Everyone was so nice and very knowledgeable about their products. It was a painless experience and we are very grateful to More

by dikingsmall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris/Ceramic Protection-5 stars
Aug 16, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 14, 2021

The handled the work on time and very well and were abile to take me as soon as i hot there. I world reccomend the again More

by RADAMS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
Aug 16, 2021 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 14, 2021

Very knowledgeable and helpful. Treated us like family. Salesman was very helpful. Made sure we knew everything about the car we purchased. Very happy with the experience. More

by JTONENITRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Octavien Johnson
Aug 16, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

August 14, 2021

It’s always a pleasure to work with Colin the service advisor. He always goes out of the way to exceed the expectations that I have. More

by gordonw57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

August 13, 2021

A day after purchasing a car from here, it needed to be inspected and serviced which is something I feel should've been done PRIOR to selling the car. Needless to say, upon dropping my car off at 10am the More

by Patsy
Recommend Dealer
No
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Family Hyundai responded

Thank you for your feedback, Patsy. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail to see how we can rectify this situation. If it's possible to talk about your experience one-on-one, please reach out to management directly to let us know the best way to contact you and we will reach out.

August 13, 2021

Excellent service; in and out!!! Appreciated the way service was handled. I highly recommend Family Hyundai for your car service and needs. They truly care. More

by ALLEYKIM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Casey
Aug 13, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your excellent experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 12, 2021

My husband and I enjoy the service that Family Hyundai provided everyone was professional and the service provided was excellent. We will highly recommend your services. More

by SIOWABB61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Kelly Kuckelman, Joe Panici
Aug 12, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 12, 2021

Austin was such a pleasure to work with! Very professional but easy going at the same time. Him & the rest of the team my experience very easy and wanting to tell everyone to come see them for t More

by SARAHKAR06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Al? He sold me my tire protection plan! He was so great!
Aug 12, 2021 -

Family Hyundai responded

Sarah, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Austin and our team here at Family Hyundai are glad to have you as a customer.

August 12, 2021

FORTUNATE ENOUGH TO GET THE TOP SALESMAN LARRY EDWARDS. HE WAS VERY PERSONABLE, VERY PROFESSIONAL AND ABOVE ALL KNOWLEDGEABLE OF THE PRODUCT AND HELPFUL IN MEETING MY NEEDS. More

by wilsonakins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WILL JAMES
Aug 12, 2021 -

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Larry and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

...
420
...