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Family Hyundai
Tinley Park, IL
8,930 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,930 reviews
August 18, 2021
Hyundai has an excellent service department. There quality of service is top notch. Collin is very knowledgeable and helpful . I will always have a Hyundai There quality of service is top notch. Collin is very knowledgeable and helpful . I will always have a Hyundai More
by greeneclan
Verified Customer
August 17, 2021
I love this dealer. The service was fast and superb. I was having a problem with my vehicle (a leak do to a clogged hose). I completely forgot about the problem, and didn’t remember until they were done s was having a problem with my vehicle (a leak do to a clogged hose). I completely forgot about the problem, and didn’t remember until they were done servicing my vehicle. Fortunately, when I told them about the issue, instead of making me come another day(wouldn’t be for at least 2 weeks), they said they would just fix the problem on the spot. They are so considerate! Love this place. :) More
by KIARA5
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
August 17, 2021
Had to check fluids and oil before I drove away and everything was low including the oil! I wasn’t happy because I’m certain this was the case last year when my oil reservoir was empty and they had to everything was low including the oil! I wasn’t happy because I’m certain this was the case last year when my oil reservoir was empty and they had to replace the engine. Now my steering wheel is cracking in several places and Matt told me it’s not a warranty issue. I’ve owned cars for last 30+ years and my wheel has never EVER cracked on any of my cars. He said it would be $3000 to replace it…no thanks! Im going to contact Hyundai Corporate. More
by gabbykitkat
Employees Worked With
Other Employees :
Matt - service , Joe Panici
August 17, 2021
GREAT JOB WITH THE WHOLE PROCESS. NEED TO HAVE BRAKES DONE TO MY VEHICLE. REASONABLE AND FAIR PRICE. WOULD RECOMMEND TO OTHER PEOPLE LOOKING FOR HONEST WORK DONE TO MY VEHICLE. REASONABLE AND FAIR PRICE. WOULD RECOMMEND TO OTHER PEOPLE LOOKING FOR HONEST WORK More
by JHELGOTH23
Employees Worked With
Eric Kratschmer
August 17, 2021
Idk what’s going on, but every time I come to have my car service, I’m receiving poor service & poor communication. It’s not okay, there are plenty of places to take my car. I understand being busy, but you service, I’m receiving poor service & poor communication. It’s not okay, there are plenty of places to take my car. I understand being busy, but you have to know how to manage. More
by Dinahjsmn
Employees Worked With
Service people at front desk, & Ale in aftermarket helped me
August 17, 2021
Such a long line to drop car off!may r but seems over booked! I also go an oil change and 7000 mile mantience check up. booked! I also go an oil change and 7000 mile mantience check up. More
by ABUDAYYEHFAMILY
Employees Worked With
August 17, 2021
Wonderful and welcoming service. Octavein was very easy to work with and made purchasing my new car very pleasant. to work with and made purchasing my new car very pleasant. More
by coleycat1
August 16, 2021
Always the best customer service and never an issue with this dealership. I'm very happy with my completed services received. Thank you as always. this dealership. I'm very happy with my completed services received. Thank you as always. More
by JodyFab
Employees Worked With
Jacklyn Helgoth
August 16, 2021
Service was wonderful and completely honest about pricing. No hidden marks ups on the car. Ricky did a great job pricing. No hidden marks ups on the car. Ricky did a great job More
by Joetherock2383
August 15, 2021
They fixed the car but kept it for 3 weeks due to waiting for parts to come I . We weren’t offered a loaner which made transportation for us very difficult for parts to come I . We weren’t offered a loaner which made transportation for us very difficult More
by raeethorpe
Employees Worked With
