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Family Hyundai

Tinley Park, IL

4.4
8,930 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,930 reviews

August 22, 2021

Kristi and the whole team at Family Hyundai were amazing! My family and I had a great experience and will be recommending them to everyone! They treated us like family! Best car buying experience!!! More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
Aug 23, 2021 -

Family Hyundai responded

Thank you for taking the time, Rebecca, to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

August 21, 2021

I am very pleased with my purchase my salesman Jerry was friendly professional I left the lot knowing more about the vehicle than I had known again I am very pleased with my purchase More

by APRILDOCKERY35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Family Hyundai responded

Thank you! We appreciate your business, April, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 20, 2021

The service for my car was excellent. The service people were courteous, friendly and helpful. Was a little disappointed to not see new cars in the showroom. ( ones I could afford!) More

by bwixey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 20, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 20, 2021

Always have a good customer service experience Just hate the car stalls alot but family hyundai takes care of it. The recalls are fixing the problem. More

by mbrown708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 19, 2021

Great people. I live in the North suburbs and had several choices for my new Genesis. It says a lot that I purchased the car in Tinley Park. More

by radios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 19, 2021

Excellent experience. Everyone was very helpful and pleasant to work with it. Mark (my salesman) was never pushy through the whole deal and answered all my questions. The whole deal was a easy and plea More

by STEFAN7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your great feedback with us. We are delighted to learn about your positive experience with Mark here with us. Congratulations on your new purchase, Stefan! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 19, 2021

They worked me in for an oil change even though they were super busy. No muss, no fuss. Great customer service. Courteous and honest clientele. More

by Candace V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Family Hyundai responded

Thank you for the kind words for our service department. We're glad to hear that we were able to help out. Please don't hesitate to let us know if we can be of further assistance.

August 19, 2021

I purchased my car from Family Hyundai in 2009. I have received excellent service at all times from them through the years. This is the only company that has serviced my car. More

by SJCALUMETCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Aug 19, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2021

Service was good. However if you are going to include a complementary car wash, which most dealers do, please do more than a quick rinse. The car only had basic dust on it and it was still there after the More

by PJMGOH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Aug 18, 2021 -

Family Hyundai responded

Thank you for taking the time to leave this feedback. We will be sure to share your comments with our team. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 18, 2021

The honest sales answer financing were greatly appreciated! It truly created a great experience for the purchase. Mark and Kelly were great getting me in and out! Devine will reccomend to family More

by MAUISHORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krisz, Kelly Kuckelman
Aug 18, 2021 -

Family Hyundai responded

Congratulations on your new purchase! We're thrilled that you found your experience with both Kelly and Mark to be a positive one. Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback.

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