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Family Hyundai
Tinley Park, IL
8,930 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,930 reviews
August 25, 2021
I took in my 2012 Tucson for the 150,000 mile check up. Family Hyundai always takes great of this SUV. They did what they said they would do and did it in the time they promised. Family Hyundai always takes great of this SUV. They did what they said they would do and did it in the time they promised. More
by kristina.gardner2
Verified CustomerEmployees Worked With
Tom Salin
August 25, 2021
Everything was great the only concern I gave was they didn’t vacuum the back everything else was great I was in and out in good time didn’t vacuum the back everything else was great I was in and out in good time More
by MIKEHAMMAD7
Employees Worked With
August 24, 2021
I brought my vehicle to the dealership because of an ongoing problem that was not fixed. The tech claims to have driven my car for 5 minutes and said that it was no problem. I am still hearing a click ongoing problem that was not fixed. The tech claims to have driven my car for 5 minutes and said that it was no problem. I am still hearing a click in my steering column when I turn my wheel. I am truly disappointed. More
by CWATERS837
Employees Worked With
August 24, 2021
Simply Outstanding customer service I've been doing business with Family Hyundai since 2005 I brought my first new car from this Dealership 4 cars later Family Hyundai is still on p I on point. I want business with Family Hyundai since 2005 I brought my first new car from this Dealership 4 cars later Family Hyundai is still on p I on point. I want to Give a special shot out to Tom in the Service and the entire Service Department for always going over and above to take care of Service needs. Keep up the Great Work 👍🏽 More
by charleeb68
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
August 24, 2021
I never leave Family Hyundai without feeling I received the best service. I also feel confident in driving my car knowing it was properly serviced. the best service. I also feel confident in driving my car knowing it was properly serviced. More
by Aleconner
Employees Worked With
Tom Salin
August 24, 2021
I experienced exceptional service …My salesperson was phenomenal.. He was very knowledgeable about the Genesis car line.. I would definitely recommend friends and family to do business with This dealers phenomenal.. He was very knowledgeable about the Genesis car line.. I would definitely recommend friends and family to do business with This dealership… More
by beverly_5112
Employees Worked With
August 23, 2021
Will definitely go back when we need a new car again. Chris Power was awesome! Called around to many places - their price was WAY lower than the others. Bob in finance helped us a lot too when it was Ch Chris Power was awesome! Called around to many places - their price was WAY lower than the others. Bob in finance helped us a lot too when it was Chris’s day off. Everyone was great! More
by TAMMI_71
August 22, 2021
Everyone in the service department is very friendly. The dealer does a good job sticking to appointment times so you can get your work done on time. dealer does a good job sticking to appointment times so you can get your work done on time. More
by mysker85
Employees Worked With
August 22, 2021
The service at Family Hyundai is usually great. I went in on Saturday August 21, 2021 and got my first oil change on my 2021Hyundai Sonata Limited. Colin is always very pleasant to work with. I have been a F on Saturday August 21, 2021 and got my first oil change on my 2021Hyundai Sonata Limited. Colin is always very pleasant to work with. I have been a Family Hyundai Customer since 2011 and now on my 3rd car with Hyundai. Thanks Colin for your outstanding customer service!!! More
by SILKYLADY0312
