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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,015 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,015 reviews

June 03, 2024

Very satisfied with the service department. Very prompt. Would definitely go back for car care. More

by JOEY16031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Majchrowic
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Jun 03, 2024 -

Family Hyundai responded

Joey, We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2024

I’ve had to take my brand new car in for repair and was told by Family Hyundai that the problem couldn’t be fixed. Another Hyundai dealer is now repairing the problem. More

by COURT11790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Mark can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 03, 2024

Kristy was super helpful in finding the perfect car to meet all the requests I had asked for. She spent extra time making sure I was all set and knowledgeable about how the car works! More

by ahern41
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Family Hyundai responded

Thank you! Kristi and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 03, 2024

I feel my last service took longer than I expected. Two reason I pick this facility is the quality of service and the repairs are done in timely fashion. More

by knethabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Colin, Austin, and Michael. We're glad to hear we delivered such a great experience!

May 28, 2024

Brought my Hyundai Tucson in for service ( oil change & tire rotation) got in and out in an hour even with a FREE car wash👍😁 More

by shannon_shannon96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 27, 2024

Everyone was very kind and courteous. They were willing and helped me with the needs I had. Would definitely refer friends to them. More

by TIGERSKITTEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

May 27, 2024

Very good people to deal with and Collin in service is fantastic. Atea was also very good More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Colin and our team. We're glad to hear we delivered such a great experience!

May 25, 2024

This is my 2nd hyundai I love my car , had an appt brought car in for brakes, no one kept in touch with me , I missed work the following day because I had no car , I finally got my car back at the end More

by JPAULL5954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who the guy was
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Jun 01, 2024 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 25, 2024

We have been going for service for the past 3 years. It's always a great service. More

by meli32576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

May 23, 2024

The whole dealership was a wonderful experience in buying a new car. I would recommend everyone going to Family Hyundai. More

by CATHY_SLATER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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