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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,782 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,782 reviews

November 04, 2022

Courteous, prompt service! Polite, knowledgeable and caring workers. Kept in touch with me throughout service. More

by EARNSTC039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Nov 06, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Tom and our team appreciate your business and hope to see you again soon!

Helpful
November 04, 2022

Dealer was great to talk with and has good overall personality. He made sure that everything was okay. More

by VIRGEL_13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 04, 2022

Great service, great people, great place to buy a car. they make the car buying experience a easy process with no hassle. More

by coachkent24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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Nov 06, 2022 -

Family Hyundai responded

Coach Kent, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

Helpful
November 04, 2022

No help just excuses and stories about other things they deal with, Sad but that’s all one hears !!! More

by jbjr1047
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
November 02, 2022

They came through and fixed the wind noise on my Palisade. Thanks for staying with it and coming up with a solution. More

by LAMARCAJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 02, 2022

Timely response to my questions and concerns. Appointment was scheduled for the day of repair and repairs were completed on time. More

by tbox4
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
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Nov 03, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Helpful
November 02, 2022

I deal with Crystal mostly for service and she is so awesome to work with. This whole new engine process has been so stressful but thanks to Crystal she has made it so much easier! More

by Jonathan.faretta3134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Report | Print
Nov 03, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Crystal, and for taking the time to leave us this wonderful feedback!

Helpful
November 01, 2022

Very short process, knowledgeable staff very friendly ,good talkers, I knew exactly what I wanted More

by JERANKIN
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Smith
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Nov 01, 2022 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Helpful
November 01, 2022

Very friendly, helpful, and gave us the best price on a brand new car! Recommended! More

by KAYLA6276
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici, Sonata Bartkus
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Nov 01, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Helpful
October 31, 2022

This was my 3rd car purchased at your dealership. . Cory was a great salesperson. Showed me all the features of my new car. Most important is that he made the experience quick. I will recommend More

by rob9672003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Keller
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Nov 01, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Cory and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
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