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Family Hyundai
Tinley Park, IL
8,786 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,786 reviews
November 11, 2022
Oil change, tire rotation and wiper replacement all good. I asked for troubleshooting of the driver's side brake light bulb and driver's side brake light bulb sensor to be checked because it comes on when th I asked for troubleshooting of the driver's side brake light bulb and driver's side brake light bulb sensor to be checked because it comes on when the bulb is illuminated and when not illuminated. Sometimes it is right and sometimes wrong and thus unreliable. I've replaced the bulb 3 times in 3 months with the same results. All service did was replace the bulb and verify the brake light bulb sensor was off. Sensor was back on within days. More
by Ronsept2022
Verified CustomerEmployees Worked With
Female service person did not give name by texted from Tom's phone
Helpful November 11, 2022
Very respectful and honest since I was looking for a new car, financing and now that I ha e it, they are great taking are of my needs and questions. car, financing and now that I ha e it, they are great taking are of my needs and questions. More
by RAFEALANDKAREN
Employees Worked With
Don't ha e that info with me, I am sorry.
November 11, 2022
Always get me in fast and get the work done quickly. Cozy waiting area and friendly staff Cozy waiting area and friendly staff More
by Nick Schmitt
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
November 10, 2022
Prompt service, everything explained as to what needed to be done, what could wait until a latter date. be done, what could wait until a latter date. More
by Catmom
Employees Worked With
November 09, 2022
This was my first time in for service, I was taken care of almost immediately, the service member that helped me was very helpful, and when my car was done, all the work was explained to me, family Hyundai of almost immediately, the service member that helped me was very helpful, and when my car was done, all the work was explained to me, family Hyundai really does care about their customers, and the vehicles they drive. More
by lewisgrzesiak9464
Employees Worked With
Other Employees :
Tom Salin, Joe Panici, Eric Kratschmer
November 09, 2022
They performed the recall service quickly. My issue was they told me it would be 2 weeks and wouldn't provide me with a loner vehicle. My vehicle is under warranty and this was a recall issued My issue was they told me it would be 2 weeks and wouldn't provide me with a loner vehicle. My vehicle is under warranty and this was a recall issued by Hyundai. However they actually performed the service that same day so overall I'm satisfied More
by cstucker07
Employees Worked With
November 09, 2022
Everyone I worked with was phenomenal. Got exactly what I wanted, but no pressure from anyone to buy at all. Got exactly what I wanted, but no pressure from anyone to buy at all. More
by jwoodke
November 09, 2022
Very easy to navigate and quick service . The young man that took care of me was very polite and acted professional. I was a bit shocked that a part for my 15 year old care was no longer av The young man that took care of me was very polite and acted professional. I was a bit shocked that a part for my 15 year old care was no longer available. Other than that all went smoothly. More
by Palosguy
November 08, 2022
Didn’t call me back as soon as I would have hoped, but the problem with my car was handled the problem with my car was handled More
by nkwiatkowski.1995
Employees Worked With
November 08, 2022
No problems at all! Great service. We dropped it off on a Monday and picked it up on a Friday when we returned from a trip! Very accommodating! Great service. We dropped it off on a Monday and picked it up on a Friday when we returned from a trip! Very accommodating! More
by Gardon
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
