Family Hyundai

I purchased my car new in 2010 at front family Hyundai, I brought my car in for 2 recalls on it while I was there I had a small request for the service department Mike the service manager was very rude and a brought my car in for 2 recalls on it while I was there I had a small request for the service department Mike the service manager was very rude and abrasive he could have taken a completely different approach on how he responded for that reason I most likely would try somewhere else if I were to buy again More

Disappointing service visit. I was told something different each time I spoke with the service technician. First day after diagnosing the problem he said it’d be ready around 3 o I was told something different each time I spoke with the service technician. First day after diagnosing the problem he said it’d be ready around 3 or 4. After his “promise” to call with an update, I called near the end of the day and waited on hold for 8 minutes before I gave up. Next day it was “it’ll be ready today or tomorrow.” Next day his “techs were putting the final touches on the car” in the morning, but of course it still wasn’t ready. The car was ready late afternoon on day 4. It’s not the length of time that is a problem, it’s being given a different excuse daily. It makes arranging schedules very difficult. Terrible communication. More

The service department at Family Hyundai is the best. They go above and beyond to take care of you car. The service department is why I keep buying my cars at Family Hyundai. They go above and beyond to take care of you car. The service department is why I keep buying my cars at Family Hyundai. More

Mark listened to all questions and concerns, and immediately got me answers from someone else when he didn't know them off the top of his head. It is extremely straight forward to buy here, and ther immediately got me answers from someone else when he didn't know them off the top of his head. It is extremely straight forward to buy here, and there are no gimmicky fees or sales packages that they make you add on at the end. Truly the most competitive prices on the market. I couldn't have haggle even if I wanted to because there was nothing else that I had seen which beat these prices while holding the same quality. The only initial hesitation that I had was that I ideally would have liked to bring it to my mechanic before purchasing for peace of mind, but I understand why it is policy for that not to happen. They will allow you to bring your mechanic in, however! The car was very clean, and I anticipate it serving me for a very long time, but should I need to buy another vehicle in the coming years, this will be the first place I look to do business with. More

Smooth car purchase. All questions answered.if I buy another car I would return to sane dealership. All questions answered.if I buy another car I would return to sane dealership. More

The Staff was excellent- still takes over an hour for oil change and tire rotation. change and tire rotation. More

Jose and everyone in management and finance were very friendly and knowledgeable. They made the whole experience painless!!! friendly and knowledgeable. They made the whole experience painless!!! More

Geo was wonderful to work with. Answered all my questions and gave me suggestions that I hadn’t thought of all the way through the process Answered all my questions and gave me suggestions that I hadn’t thought of all the way through the process More

Family Hyundai got me in for service in one day (the Jeep dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very understanding and polite. More

It's difficult to schedule an appointment, but the staff in the service department are always friendly and helpful. in the service department are always friendly and helpful. More