Family Hyundai

Ken in the service department was very, very polite and professional. Ken was very clear on what work was going to be done Collin is very, very polite, professional and very helpful and always has a smile professional. Ken was very clear on what work was going to be done Collin is very, very polite, professional and very helpful and always has a smile on his face. I’m always very happy and satisfied with the service!! More

Service waa fantastic. Area was very clean. I had the pleasure to deal with Collin in the service area. What a pleasure to do business with him Area was very clean. I had the pleasure to deal with Collin in the service area. What a pleasure to do business with him More

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona answered, great personalitys Helped me with all my options on a 22 leased Kona More

Service department are courteous, professional, knowledgeable and expedient….The courtesy driver is personable, reliable and always orompt knowledgeable and expedient….The courtesy driver is personable, reliable and always orompt More

We had a very good experience when buying our new palisade. Larry was top-notch and thorough with everything he did. palisade. Larry was top-notch and thorough with everything he did. More

Everything would have been perfect if the service person didn't yell at me. Goodtime! didn't yell at me. Goodtime! More

I've been getting my Hyundais serviced at Family for over five years now and have always found my experiences to be very positive. From the service manger to the cashier all have been very helpful and courte five years now and have always found my experiences to be very positive. From the service manger to the cashier all have been very helpful and courteous. The courtesy ride service always appreciated, driver Frank is a very nice man. More

Every time I deal with your dealership I really get good care and good service they keep me advise on what's going on. care and good service they keep me advise on what's going on. More

It was slow getting in for an appointment but once there, they were very nice and very efficient they were very nice and very efficient More

When I brought my car in about an oil consumption test, I was given different information than I was over the phone. Oops! I saw my car sitting in the lot, oil change completed. After 15 minutes I asked o was given different information than I was over the phone. Oops! I saw my car sitting in the lot, oil change completed. After 15 minutes I asked one of the office men if he could help him. He said he could not and I needed to speak to the man I initially dealt with. That man was on the phone trying to help another customer resolve an issue. About five minutes later I asked another man if he could help me and he said he couldn’t. I then found a young man who offered to help me, got my invoice from the man still busy on the phone, and gave it to me so I could pay my bill and get my car. It took a total of 20 minutes to find someone to help me and not brush me off. There needs to be somebody assigned to help customers regardless of whether they initially dealt with them. horrible, horrible customer service. More