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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,920 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,920 reviews

June 24, 2024

As always I ve had another great experice at Family Hyundai! They are alway helpful directing where and who to see if I don't know. A please to do business with. Ray J More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ray, please let us know.

June 24, 2024

Dealership was great only wish they could have given a thing for hail damage not noticed at time of purchase didn't know it could have been fixed More

by DREAMSEWER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 21, 2024

Very clean, friendly and efficient dealership. I knew when I walked in I would leave with a car. More

by D.SANCHEZ199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Moses
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Jun 22, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 21, 2024

I have only had one bad experience at Family, I won’t condemn the whole dealership because one person in the service department has no people skills,I’ve dealt with Kenny the service writer who has more More

by MSTREL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 19, 2024

The dealer was thoughtful and treated me well. The dealership was clean and inviting. Everyone was eager to help More

by Traci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Family Hyundai responded

Traci, thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 19, 2024

Everyone was very kind knowledgeable and very professional. My salesman Gio went above and beyond to make sure I was happy with my purchase More

by k.koterba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
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Jun 20, 2024 -

Family Hyundai responded

Thank you for the kind words for Gio and our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 16, 2024

I'm always provided excellent service when I visit. All of the he employees are friendly and helpful. This time around I was assisted by Joanna More

by criekiaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna
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Jun 17, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 16, 2024

Absolutely terrible experience sadly, had brought my vehicle in last June and took about a year to finally finish up the job. Had me waiting double time than was told I would wait every single time, jus More

by martinbakr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee who helped me at first (was fired), made experience even harder than it should’ve been
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Jun 20, 2024 -

Family Hyundai responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 15, 2024

I have dealt with Family Hyundai since purchasing my vehicle and the service provided has always been excellent. More

by JPPW708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Family Hyundai responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 15, 2024

Did the job right in a reasonable time. Waiting area is very, very nice. Honest! More

by denisjames68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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