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Family Hyundai
Tinley Park, IL
9,046 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,046 reviews
December 21, 2024
As always courtesy professional are the words that come to mind on top of solving the reason we bring the car in for service!! to mind on top of solving the reason we bring the car in for service!! More
by ANEMES0
Verified CustomerEmployees Worked With
December 21, 2024
I love going to Family for my vehicles. The staff is amazing. I have bought a total of four vehicles from Family over the years. The staff is amazing. I have bought a total of four vehicles from Family over the years. More
by OTISDUNSON
December 21, 2024
No pressure sales and great service dept. liked Mayweather, explained everything . This was my second purchase from him liked Mayweather, explained everything . This was my second purchase from him More
by RN00564
December 20, 2024
I had my first oil change on my new vehicle. The service team was friendly and efficient. My sales person, Jose is extremely helpful and always makes sure my questions are answered and goes the The service team was friendly and efficient. My sales person, Jose is extremely helpful and always makes sure my questions are answered and goes the extra mile to ensure I'm helped. More
by KIMR091
Employees Worked With
December 19, 2024
Clean. Attentive, able to get service as said and car was ready as said. Good Attentive, able to get service as said and car was ready as said. Good More
by JENKINSJO74
Employees Worked With
December 18, 2024
Colin is a 5 star employee always. He takes care of his customers like family and really puts the “family” in Family Hyundai. I appreciate his kindness and care for his costumers and r He takes care of his customers like family and really puts the “family” in Family Hyundai. I appreciate his kindness and care for his costumers and really makes the service center experience better. More
by CH
Employees Worked With
December 18, 2024
Serviceman(BRYANT SHULTZ) waited on me and help me considerably by letting me know after dialysis was done on my car what services would be needed problem entailed and he broke it down for me in detai considerably by letting me know after dialysis was done on my car what services would be needed problem entailed and he broke it down for me in detail so that I would understand what repairs that were required. Bryant Shultz Is knowledgeable and patient thank you Family Hyundai More
by 1629JENET
Employees Worked With
Bryant Shultz
December 17, 2024
Ricky was so patient and helpful. I came from 2 hours away to get the specific used vehicle I'd been looking for so I had lots of questions prior to making to the trip. Ricky was alwa I came from 2 hours away to get the specific used vehicle I'd been looking for so I had lots of questions prior to making to the trip. Ricky was always very responsive and went the extra mile to send me pictures multiple times, as well as many calls and texts over a period of 8 days. Also just a very nice and personable guy. As far as the dealership, I was satisfied with the experience. But I agree with another post that refers to the long wait time to complete all paperwork, financing, etc. I financed through my credit union so I came with the check ready to go, but was still there a total of 4 hours. I understand that it's a business and up selling is part of that. But I feel like too much time was spent promoting the ceramic coating protection and additional warranties during the financing portion. More
by kris.rieck
Employees Worked With
