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Family Hyundai
Tinley Park, IL
9,131 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,131 reviews
February 22, 2025
They changed my oil when i brought it in for warranty horn not working. I changed my oil myself the week before. horn not working. I changed my oil myself the week before. More
by GCSTACK
Verified Customer
February 22, 2025
They were so helpful and great customer service. I ask for them every time I come, I ask for them every time I come, More
by TACARRA.R.KING
February 20, 2025
The dealership was clean, open, and welcoming. We were greeted right away who was helpful but not pushy. We returned on a different day, and had the same experience. The process of buying the car We were greeted right away who was helpful but not pushy. We returned on a different day, and had the same experience. The process of buying the car was reasonable. More
by sheilar
Employees Worked With
Matt B
February 19, 2025
Matt was inconsistent in his communication. He would say he will get back and says would go by through each interaction. Matt told me when he was told what was wrong with my car That the soluti He would say he will get back and says would go by through each interaction. Matt told me when he was told what was wrong with my car That the solution was found and it would cost approx: $600. Once they tried it he said the Engine was found to be no good and they would reach out to Hyundai for yet another 2nd Engine replacement. The next time I heard from Hyundai it was a Salesperson. Meanwhile I had to rent a vehicle which this further indebted me and ultimately had to pay to get my vehicle from Hyundai as well as Towed back to my home where it now is parked. I am ultimately disappointed in my Hyundai experience More
by ROSBRN
Employees Worked With
Matt
February 19, 2025
Matt was inconsistent in his communication. He would say he will get back and says would go by through each interaction. Matt told me when he was told what was wrong with my car That the soluti He would say he will get back and says would go by through each interaction. Matt told me when he was told what was wrong with my car That the solution was found and it would cost approx: $600. Once they tried it he said the Engine was found to be no good and they would reach out to Hyundai for yet another 2nd Engine replacement. The next time I heard from Hyundai it was a Salesperson. Meanwhile I had to rent a vehicle which this further indebted me and ultimately had to pay to get my vehicle from Hyundai as well as Towed back to my home where it now is parked. I am ultimately disappointed in my Hyundai experience More
by ROSBRN
Employees Worked With
MATT
February 17, 2025
Best salesman ever. Always going above and beyond to make the sell. Hope he never leaves. Always going above and beyond to make the sell. Hope he never leaves. More
by BG077777
Employees Worked With
February 15, 2025
This was our second time buying a vehicle at this dealership. Jose was our salesperson this time and he was accommodating and mindful in guiding us through the process of trading in. My family was ve dealership. Jose was our salesperson this time and he was accommodating and mindful in guiding us through the process of trading in. My family was very happy with the outcome and service. He has been very prompt in answering any questions after purchasing the vehicle. I recommend this business. More
by DEAROSONDI
Employees Worked With
February 15, 2025
Service was fantastic. Colin and Brian in the service department always very helpful always answers all my questions. Colin and Brian in the service department always very helpful always answers all my questions. More
by beg647
Employees Worked With
