Family Hyundai

The staff is always nice and helpful. I appreciate the customer service, every time I schedule my appointment. I appreciate the customer service, every time I schedule my appointment. More

It’s my second time working with Nick, he has been absolutely wonderful, definitely look forward to working with him in the future! absolutely wonderful, definitely look forward to working with him in the future! More

My appointment time was honored, I was given updates and my service was done in a timely manner my service was done in a timely manner More

Quick service light Representative very friendly Respectful, very comfortable location easy access great place to do business Respectful, very comfortable location easy access great place to do business More

Fast I was happy to get my car taken care of and they even got me a shuttle to bring me home & back even got me a shuttle to bring me home & back More

Very knowledgeable, well trained mechanics taking time to do it correctly the first time, courtesy, friendly. do it correctly the first time, courtesy, friendly. More

The salesman was good. Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is go Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is gonna last for 300k miles while the other is saying oh you need this cause the car isn’t reliable. More

I brought my car in for a repeated issue - it would randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a randomly shut off while in Drive and in Park. This was my second time taking it in. I still am not sure if it's resolved because it happened about a week after taking it in the first time. Not once was the repair I was told my car needed mentioned the first time. It was a $600 repair yet I still live in fear my car will randomly shut off on the interstate. Plus I was recommended to get an oil change which I had done in the same location the week before. How do I know that was even done properly if it was recommended? I am also told I need new brakes for another $400. How can I trust that? A car randomly shutting of completely sounds like something that should at least be partly covered if not fully covered but Hyundai did not stand behind their car. I do not even have 50,000 miles on my car. I'm deeply disappointed in Hyundai. More

Vehicle would not start, called salesman he told me to charge battery and drive it in for a new battery. When service dept checked the battery they told me it was okay. Tried explaining that it had a ch charge battery and drive it in for a new battery. When service dept checked the battery they told me it was okay. Tried explaining that it had a charge and around 400 cranking amps because I charged the battery. Service dept did not understand. I asked who I should call in the morning when my vehicle does not start. I received an 800 number that I called the next morning. After having the vehicles towed in the service dept decided the battery was bad. I suppose it is common to have a battery go bad after 18 months because there was no diagnostics checked to isolate the issue. Vehicle was kept overnight and a tech drove it home and did not see an issue. I explained that I have seen an issue with the lights that never used to happen. Service dept did not see what I was explaining, yet my 13 yr old grandson saw it yhe da I picked up my vehicle. I believe the vehicle will need another new battery within 7 or 8 months. More

What a pleasant experience buying from Jaclyn and the process was very easy with finance dept. process was very easy with finance dept. More