Family Ford of Enfield - Service Center

Service was right on time Greg Ayers was very professional waiting area was very clean and neat chairs were distanced sanitizer was available professional waiting area was very clean and neat chairs were distanced sanitizer was available More

Even without their phone service they were quick to respond and provide the repairs needed respond and provide the repairs needed More

You did an excellent job replacing the battery. However, I wish you had checked my fluid levels as my radiator reservoir was so low that my light came on.I had to walk to the nearest place that sold antifre I wish you had checked my fluid levels as my radiator reservoir was so low that my light came on.I had to walk to the nearest place that sold antifreeze. Unfortunately this was on the same day I brought it in for service. It’s always been my understanding that when you bring your vehicle to a dealership they check all fluids More

Its not what it was in the past. One person in service department doesn’t cut it. 22 minutes to drop off your car for oil change is a bit much. department doesn’t cut it. 22 minutes to drop off your car for oil change is a bit much. More

I worked with Greg and Agnes for this service appointment and they were very professional and helpful throughout. I have been consistently satisfied whenever I bring my car in for service at Family Ford. and they were very professional and helpful throughout. I have been consistently satisfied whenever I bring my car in for service at Family Ford. More

I had to have my car towed in and Agnes was extremely helpful throughout the entire process. She kept me informed about my vehicle during the visit. helpful throughout the entire process. She kept me informed about my vehicle during the visit. More

Been doing business there for many many years always a pleasure bought many vehicles from Mike for myself and company I worked for always went above and beyond pleasure bought many vehicles from Mike for myself and company I worked for always went above and beyond More

Did a good job. Had to return to reattach loose part but everything works. Rediculous mark up on parts. $500 part charged over $900. A trip to the dealer can empty a bank account. Same work done a couple ye everything works. Rediculous mark up on parts. $500 part charged over $900. A trip to the dealer can empty a bank account. Same work done a couple years ago for less than half. I would use you more often but can't afford it. More

the people are nice there. service was good.they. tried hard to locate a part for but unable to.but said they would continue to look. hard to locate a part for but unable to.but said they would continue to look. More

Excellent experience as always! The communication is excellent car was ready when they said it would be they are always great to work with for service. excellent car was ready when they said it would be they are always great to work with for service. More