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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,383 Reviews

1,383 Reviews of Family Ford of Enfield - Service Center

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September 28, 2022

Great work. ..very helpful in scheduling appointments. Service desk always works to fit car in when needed More

by MARGEMBRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

September 27, 2022

The work completed on my Ford Taurus was very professional and the price they quoted me was spot on . I would not hesitate to bring my car back in the future.. More

by Jonescd50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2022

very satisfied Janice made it easy for me to fit unto my schedule. Thank you Janice More

by john.giordano
Recommend Dealer
Yes
Employees Worked With
Janice
Sep 27, 2022 -

Family Ford of Enfield responded

Thank you again for choosing Family Ford of Enfield; we look forward to having you as a valued customer for many years to come.

September 27, 2022

Nice dealership to go to nice and clean. The people are very nice. Especially I bought my car there. I’m very happy with your car. More

by Angelo Levesque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Family Ford of Enfield responded

Thank you, Angelo for the 5 star review and your kind words. Enjoy your new vehicle!

September 23, 2022

Friendly and fast service. Like the remodeling very comfortable while waiting for my car to be ready. More

by Maureen Previti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Family Ford of Enfield responded

Maureen, Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Greg and Agnes were able to help, and we hope to see you again!

September 18, 2022

They always try and seem disorganized. Doesn’t always go smoothly. They need adapt to technology. Get rid of paper and a cashier. Pay online! Also, online system doesn’t sync with the More

by HMR529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 17, 2022

Awesome customer service. Kept me informed on the whole process. Will definitely recommend to anyone. More

by josuedelvalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with Greg and our team. We're glad to hear we delivered such a great experience!

September 16, 2022

Fast and courteous service. They didn’t try to sell me anything I didn’t ask for. More

by LBEMONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Family Ford of Enfield responded

Thank you for your very kind review. Greg and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

September 15, 2022

The service department was wonderful. Quick and thorough. Gave me a detailed report of all their recommended service but without pressuring me. More

by Theupton3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 10, 2022

Family Ford of Enfield has been most understanding and professional to troubleshoot my check engine light that keeps going on! More

by Janetrossini1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Family Ford of Enfield responded

Thank you for your kind words. We appreciate your business.

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