Family Ford of Enfield - Service Center

Great service. Courteous, on time. Explained everything in detail. Work performed was complete and flawless. Courteous, on time. Explained everything in detail. Work performed was complete and flawless. More

Awesome experience as always, they answer my questions and deliver on what is expected. Solid, consistent, fair.. and deliver on what is expected. Solid, consistent, fair.. More

The dealer ship was very clean and efficient ,also the service personal were very pleasant and helpful. service personal were very pleasant and helpful. More

George was wonderful helping us out on all aspects of our vehicle. He answered every phone call we made. vehicle. He answered every phone call we made. More

Clean facility. Nice place and people. Kept me informed of progress on my car. Thanks Nice place and people. Kept me informed of progress on my car. Thanks More

I was there for a service and needed brakes and brakes too and banded it out. Great staff and Mechanics. too and banded it out. Great staff and Mechanics. More

I was scheduled for an appointment days after the needed part would arrive. Bring my car for an appointment and received a courtesy ride home. Minutes after I was dropped off I was called to say part has no part would arrive. Bring my car for an appointment and received a courtesy ride home. Minutes after I was dropped off I was called to say part has not arrived. Arrival day for part was unknown and service center would call when it arrived. Part arrived Monday as I called Wednesday to check on parts. Upset that the mistake on when part would arrive was an issue and still I was not called when part arrived. I called to let them know and ask to be scheduled for repair. I’ve had great service in the past and I feel it matters which service rep you are dealing with. I would have also been given a rental as my warranty covered it but when I showed up for the repair and asked about the rental I was told enterprise did not have any vehicles and if they knew sooner I would have been able to get a rental. So I stayed in waiting area to wait for 2 hours. More

Great job done once again, will be coming back to service my vehicles and my family service my vehicles and my family More

Service depart is very quick when it comes to service. I had my truck there a week ago and they actually had my truck done in two days and I didn't have a appointment. They worked it in and I was take by I had my truck there a week ago and they actually had my truck done in two days and I didn't have a appointment. They worked it in and I was take by surprise when Andre called and told me my truck was done. Great job by all. Today the batterys and again with no appointment they got my truck in and out in less than an hour. Again, an awesome job. Your service department goes above and beyond to help customers. In my opinion your service department is superior to all dealership in the immediate area. Thank you to your service department and a huge thank you to Andre. More

Family ford is a great place to buy vehicle,staff is professional and always making visit easy. Chris Sarat runa a great dealership. professional and always making visit easy. Chris Sarat runa a great dealership. More