Family Ford of Enfield - Service Center

Not enough information given upon scheduling, the information that I was given was not totally accurate information that I was given was not totally accurate More

The dealership resolve my issue without trying to upselll more unnecessary work and fixed it in a relatively short amount of time more unnecessary work and fixed it in a relatively short amount of time More

Prompt service. Difficult getting through the phone system. Good availability for appointments & very nice facilities. Difficult getting through the phone system. Good availability for appointments & very nice facilities. More

Everything was in a d out as promised. Tech did leave hand prints on hood and door though. Tech did leave hand prints on hood and door though. More

I like Enfield Family Ford. It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is why I do go to Family Ford.. More

Service team was professional and supportive. They promptly recieved me at drop-off, and helpfuly acquired the status of my vehicle when I called to check up on it. Overall, excellent customer ca They promptly recieved me at drop-off, and helpfuly acquired the status of my vehicle when I called to check up on it. Overall, excellent customer care, and level of professionalism was reassuring throughout. Ford family in Enfield all the way! Thank you! V/R Mr. Oliver More

Everyone at Family is great. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. I only had one issue with 3 salesman and management addressed it. I would highly recommend Family Ford. More

Service center was so accommodating and helpful. Employees were nice and respectful! I couldn’t be happier with my service. My appointment was canceled online but they still took my car and fixed th Employees were nice and respectful! I couldn’t be happier with my service. My appointment was canceled online but they still took my car and fixed the issue. More

Agnes was great in all aspects of customer service; follow up, updates with explanations, and patience. I’m in the process of getting Family Ford on with my company as a preferred vender due to my exp follow up, updates with explanations, and patience. I’m in the process of getting Family Ford on with my company as a preferred vender due to my experience with her. More

Great communication from Agnes regarding availability of parts and progress on repair. Would use them again without a doubt! parts and progress on repair. Would use them again without a doubt! More