Family Ford of Enfield - Service Center

The Service Dept provided exceptional service on my last visit. Especially Ken, who while making my appointment answered all my questions concerning servicing my daughter's car (Lexus) Very happy with the w visit. Especially Ken, who while making my appointment answered all my questions concerning servicing my daughter's car (Lexus) Very happy with the whole service department More

The best courteous service always. Efficient no problems scheduling appointment. Completed in a timely manner. Lobby area clean and comfortable. Would like a different TV show. problems scheduling appointment. Completed in a timely manner. Lobby area clean and comfortable. Would like a different TV show. More

The service department was great and on time , waiting room nice and clean.i would tell my friends about family ford most likely sale.or sevice room nice and clean.i would tell my friends about family ford most likely sale.or sevice More

Great work on the tune up and breaks front/back for my 2016 F150. Dropped off in morning and was completed just after lunch. Fast 2016 F150. Dropped off in morning and was completed just after lunch. Fast More

Courteous and friendly reception. Minor service history error they was corrected.comfortable waiting area with television , refreshments and reading material. Vehicle drop off and pickup area covered error they was corrected.comfortable waiting area with television , refreshments and reading material. Vehicle drop off and pickup area covered More

Enfield Ford Service personnel are excellent! I have Enfield Ford Service personnel are excellent! I have been a customer for 16 years and have never been disappointed in their ability to answer any que Enfield Ford Service personnel are excellent! I have been a customer for 16 years and have never been disappointed in their ability to answer any questions I may have. More

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I was pleased in general. My only (small) complaint was not getting an update when it took longer to get the required part and my car wasn’t going to be done when expected. (I totally understand a part bei not getting an update when it took longer to get the required part and my car wasn’t going to be done when expected. (I totally understand a part being late; I would have liked a call telling me that.) More

Very helpful though out the entire repair. Repair was quick and done well. The customer service representative was very nice and respectful throughout the entire interaction. quick and done well. The customer service representative was very nice and respectful throughout the entire interaction. More

Made appt on line for a oil change .Was taking promptly Made appt on line for a oil change .Was taking promptly on arriving. Would do it all again. Not the dealership I purchased at but, was well treate Made appt on line for a oil change .Was taking promptly on arriving. Would do it all again. Not the dealership I purchased at but, was well treated. More