Family Ford of Enfield - Service Center

Horn, AC, and airbag recall work was done to my satisfaction. We also talked about a possible engine replacement on my 2007 Ranger. I told my service contact I had problems in the past with repair satisfaction. We also talked about a possible engine replacement on my 2007 Ranger. I told my service contact I had problems in the past with repairs that were poorly done or left incomplete so I held off on the engine replacement until they could prove their competency to me. Good choice. Before I could get my truck home, I had to pull over because SOMEONE LEFT MY HOOD UNLATCHED! Glad I didn't take the highway! They're good at some things but often ignore or forget the little things that make a job complete. I worked in the aircraft industry as a Tool & Die Maker for more then four decades and understand the devil is in the details. Apparently, they don't. No - I did not call them to complain. Why would I? they never listen. More

Service department was fast, friendly and attentive. Look forward to coming back for my next service forward to coming back for my next service More

Best place for FORD sales and services. Greg, Ken, and all associates are the most courteous and helpful in the service department. I've been going there for over twenty years. Their the best. all associates are the most courteous and helpful in the service department. I've been going there for over twenty years. Their the best. More

Great people and service I went to the dealerships Great people and service I went to the dealerships because I have an element fleet vehicle They always take great care of Me 20 plus work cars l Great people and service I went to the dealerships because I have an element fleet vehicle They always take great care of Me 20 plus work cars later I am still using you guys More

I brought my truck in for a repair and the service writer Agness was incredibly nice and explained everything that's is going on and she kept me informed on the status of my vehicle Agness was incredibly nice and explained everything that's is going on and she kept me informed on the status of my vehicle More

Staff were extremely efficient in booking my appointment. I left my vehicle off the afternoon prior to the day of my appointment. They were able to complete the service prior to close of business on the day I left my vehicle off the afternoon prior to the day of my appointment. They were able to complete the service prior to close of business on the day I left the vehicle. The booking staff were extremely courteous. The new facility is spotless. More

It's a very confident dealership and service department.....Agnus...she is the best.....thanks Ford I have been dealing with you for over 16 years department.....Agnus...she is the best.....thanks Ford I have been dealing with you for over 16 years More

Best all around for service and helpfulness would highly recommend recommend More

Very professional and the service was done in a timely manner, no long wait!. The price was also good. I would recommend Family Ford of Enfield. manner, no long wait!. The price was also good. I would recommend Family Ford of Enfield. More

Amazing service. Went above and beyond to make sure that I was taken care of and that I was comfortable. Will return soon when I’m due for a oil change. I was taken care of and that I was comfortable. Will return soon when I’m due for a oil change. More