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Family Ford of Enfield

Enfield, CT

4.6
1,686 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,686 reviews

October 17, 2024

Great staff they always do there best to get me in same day and address my issues. More

by WHYTESTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 17, 2024

I always have good service when I bring my truck or my car and service personnel, good and friendly and the mechanics do a great job More

by BSGOWDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2024

On October 10th I had an 8:30 AM appointment for service for a recall. Everything happened as it should have. The problem was fixed quickly and I was on my way. Thank you Family Ford for a job well done. More

by Janis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Family Ford of Enfield responded

Thank you, Janis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 15, 2024

Excellent staff. Knew what I was there for and took care of it in a timely fashion. I was even offered a ride to a nearby place to get breakfast because I mentioned I More

by OZRATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2024

Great timing and service, always happy when visiting family ford of Enfield ct and great customers service More

by stuvylyken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

October 15, 2024

The waiting area is very nice. A complete estimate was given. The time that was expected for the service was accurate. Thank you. More

by singitpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with Anges and our team. We're glad to hear we delivered such a great experience!

October 14, 2024

Always explains everything completely to me. Answers all questions I may have. They take the time to listen. More

by BlueLady '07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 12, 2024

Thanks for great service. .. They gave me a ride home from the appointment when a loaner was not available. More

by Lisa.Castonguay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Family Ford of Enfield responded

Thank you, Lisa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 11, 2024

We had to take the car in for a recall, Agnes was helpful and responsive to our needs. More

by Bigjames44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. Agnes and our team appreciate your business and hope to see you again soon!

October 10, 2024

The service was great and staff pleasant. The repair was done well and I am satisfied with the job. More

by David1361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Family Ford of Enfield responded

David, Thanks for sharing about your service experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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