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Family Ford of Enfield
Enfield, CT
1,704 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,704 reviews
Verified Customer
August 03, 2023
Have had to pay for the same repair 3 times in about 6 months. First repair was very expensive and the part they were supposed to fix was not functioning. Brought the car back and was charged for parts an months. First repair was very expensive and the part they were supposed to fix was not functioning. Brought the car back and was charged for parts and service on the repair again. Then, the part broke a few months later. Part was covered under warranty but still had to pay labor charges for something they fixed twice before. More
by JOEL.SAVAGE
Employees Worked With
July 29, 2023
Ken as always was very helpful even when I came in with my coupons and they should have been presented before service was done he had to redo all. Paper work and pleasantly did so thanks for the great serv my coupons and they should have been presented before service was done he had to redo all. Paper work and pleasantly did so thanks for the great service More
by Dimondj
July 25, 2023
Everyone at Enfield Ford are just great to work with and very helpful in any questions I had at the time of my appointments! very helpful in any questions I had at the time of my appointments! More
by PAULAMAJOR
July 22, 2023
Professional, great interpersonal skills, makes a point of knowing customers- great service and expertise. Thanks. of knowing customers- great service and expertise. Thanks. More
by AIRTAP
July 21, 2023
Another great job! Friendly, professional, on time, what else can you ask for? Thank you very much! Friendly, professional, on time, what else can you ask for? Thank you very much! More
by jimc
Employees Worked With
July 20, 2023
Always professional, courteous and knowledge of my vehicle's predicament and what it is going to be serviced for. On time, smiling Customer Service rep. vehicle's predicament and what it is going to be serviced for. On time, smiling Customer Service rep. More
by BlueLady '07
Employees Worked With
July 20, 2023
Enjoyed my experience there ,courteous and professional would recommend this dealership to others Thank you would recommend this dealership to others Thank you More
by Rick
Employees Worked With
July 19, 2023
Greg is always there when I need him. I rely on his expertise, honesty, and patience. He shows integrity and I have always appreciated that quality. I have a lot of trust in his recomm I rely on his expertise, honesty, and patience. He shows integrity and I have always appreciated that quality. I have a lot of trust in his recommendations and know he has in the past and is always still looking out for me. Thanks Greg. More
by SUSWAN
Employees Worked With
