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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,702 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,702 reviews

November 16, 2023

New camera works great. Done on time as promised! He even inspected the front camera for me while it was there. More

by Mark Bujak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Family Ford of Enfield responded

Thank you, Mark. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2023

I was told it’s not our problem if we can’t fix your problem by Kelly Moran More

by Nicholaslabbadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keli Morin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Family Ford of Enfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Nicholas, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 10, 2023

Friendly, punctual and competent. The pickup and delivery service is great. They've won me over. More

by DICARLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 08, 2023

I am always happy with my service at Family Ford of Enfield Keli and Greg are always nice and professional. More

by JGordon412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 08, 2023

Jorge Suarez is a 10 Good experience, pretty easy going and laid back, no pressure, everyone is competent at what they do More

by ANDREWZETTS
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Genereux
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Nov 08, 2023 -

Family Ford of Enfield responded

Thank you, Andrew, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jorge and our team, and we look forward to working with you again.

November 06, 2023

We were very happy to do business at family ford and would recommend to others and close friends thanks More

by R. Corning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Larouche
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Nov 06, 2023 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 04, 2023

His very nice and excellent job I would like to recommend him some of my friends More

by LOURDES Norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, Lourdes, and we hope to see you again!

November 04, 2023

Buying our car recently from Family Ford was an easy and enjoyable process. They were so helpful and accommodating in every way. Highly recommend! More

by lisa4570
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lisa, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2023

Trustworthy, efficient, pleasant and knowledgeable! Staff is very friendly and technicians provide quick and efficient service More

by PEGGY.YUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Family Ford of Enfield responded

Thank you so much for your kind words, Peggy, and for taking the time to leave us this wonderful feedback!

October 28, 2023

Family Ford of Enfield is a Great dealership with a fantastic staff. The only dealership I’ll use. Greg in service and Kim in parts always take great care of me. TOP NOTCH!!! More

by JSR005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg and Kim met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

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