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Family Ford of Enfield
Enfield, CT
1,685 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,685 reviews
November 18, 2024
Jorge was terrific! Greg in Service has always been first rate. Great dealership. This is our fifth or sixth car from Family Ford. Greg in Service has always been first rate. Great dealership. This is our fifth or sixth car from Family Ford. More
by billh942
Verified Customer
November 18, 2024
Ken is the best, by keeping me informed and is always a pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. More
by EBAGRASSHOPPER
Employees Worked With
November 15, 2024
The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always keep informed about the work being done on my car. Ken has always been very professional when I have dealt with, as well as the other service agents. More
by CHRYSLERMB300
November 14, 2024
Have been going there for many years and never had a problem. Service Department is Awesome and they have some really good Experienced Techs problem. Service Department is Awesome and they have some really good Experienced Techs More
by Craig Comfry
November 13, 2024
I purchase a used car from them and have receiver excellent service for this vehicle I also have a rv that has also be serviced at this dealer since new. Very happy with both sale and service excellent service for this vehicle I also have a rv that has also be serviced at this dealer since new. Very happy with both sale and service More
by Sjmasse
Employees Worked With
November 12, 2024
They did good and very kind and they help me find a good truck for me truck for me More
by SUKHRAMRAY
Employees Worked With
November 12, 2024
From start to finish, my experience with Gamily Ford of Enfield was perfect. I drive about 45 minutes out of my way just to use that dealership! Enfield was perfect. I drive about 45 minutes out of my way just to use that dealership! More
by robrowland1961
Employees Worked With
November 09, 2024
I have serviced a prior vehicle with the dealership which was purchased somewhere else. Great place kind of low on the trade though was purchased somewhere else. Great place kind of low on the trade though More
by kpelleri26
November 09, 2024
I found The dealership to be very punctual very attentive to their customers ,the salesman did an awesome job in providing my paperwork and getting me a great deal on the vehicle to their customers ,the salesman did an awesome job in providing my paperwork and getting me a great deal on the vehicle More
by bbenson9
Employees Worked With
November 08, 2024
I appeared on a very busy Monday morning without an appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any bet appointment in a bit of a frenzy. Service checked out my vehicle, procured replacement part, and I was on my way in about an hour. Can't do any better than that in my book. I appreciate the Service Tech Writers and Mechanics to keep my vehicle in tip top safe shape. For an "elder 70's female" Family Ford has always been my family from my beloved Mustang to the behemoth Explorer. If necessary, in the future to replace my vehicle, I will definitely some to Family Ford, because the Service Dept has been honest, professional and not condescending. Treated with professionalism and courtesy. More
by BlueLady '07
Employees Worked With
