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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,700 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,700 reviews

January 26, 2024

They were very helpful and clear about the work being completed. no Family Ford Enfield More

by keitharnett
Recommend Dealer
Yes
Employees Worked With
Jay Delgado
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Jan 28, 2024 -

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Keith, and don't hesitate to let us know if we can be of further assistance.

January 24, 2024

Pay for them to rotate my tires but they did not do it Did not complete my whole service More

by M.BARHAM
Recommend Dealer
No
Employees Worked With
They did not rotate my tires and I paid for it
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Jan 28, 2024 -

Family Ford of Enfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 24, 2024

Good attitude and very professional. I will definitely follow Ken's instructions for changing oil at least once a year even though the mustang has very little use. Have less than 20K mil More

by dougeja
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
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Jan 25, 2024 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. Ken and our team appreciate your business and hope to see you again soon!

January 22, 2024

I've never had work done in the dealership I was actually impressed with the turnaround time and how well Jay communicated with me to inform me about the status of my vehicle More

by ev444
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 10, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2024

Had a recall on my Lincoln. They were able to get me in within just a couple days. Great job! Work done right the first time. More

by myLincoln
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

January 17, 2024

They do amazing work! ! in a timely manner at an affordable price. Thank you for the wonderful job you guys did on my Ford Edge if it wasn't for you guys taking my car in a More

by misscristina1123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

January 16, 2024

Great service Timely I didn't have to wait too long for my car to be finished More

by Donduck6
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
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Jan 16, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

As always, service with Ford exceeds my expectations. Thank you for your thorough attention to detail. More

by TRISHRHD
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
Report | Print
Jan 16, 2024 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

January 16, 2024

It was a long process, finding parts turned out to be challenging but Ken was a man of his words and the job gat finished. I just hope that the replacement parts last for while. More

by CBARILE0
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
Report | Print
Jan 16, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2024

Agnes did a great job. She was quite professional and very helpful and even fix something else on the list for me. More

by Gestaman
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
Report | Print
Jan 16, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear Agnes was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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