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Family Ford of Enfield
Enfield, CT
1,517 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,517 reviews
July 20, 2023
Always professional, courteous and knowledge of my vehicle's predicament and what it is going to be serviced for. On time, smiling Customer Service rep. vehicle's predicament and what it is going to be serviced for. On time, smiling Customer Service rep. More
by BlueLady '07
Verified CustomerEmployees Worked With
Helpful July 20, 2023
Enjoyed my experience there ,courteous and professional would recommend this dealership to others Thank you would recommend this dealership to others Thank you More
by Rick
Employees Worked With
July 19, 2023
Greg is always there when I need him. I rely on his expertise, honesty, and patience. He shows integrity and I have always appreciated that quality. I have a lot of trust in his recomm I rely on his expertise, honesty, and patience. He shows integrity and I have always appreciated that quality. I have a lot of trust in his recommendations and know he has in the past and is always still looking out for me. Thanks Greg. More
by SUSWAN
Employees Worked With
July 16, 2023
I bought a new F150 after my other one was totaled and paid cash. So my transaction was, and should have been, simple. I knew what I wanted when I walked in and had a good feel for the market price, thou paid cash. So my transaction was, and should have been, simple. I knew what I wanted when I walked in and had a good feel for the market price, though one can never know for sure how low dealers will go. My transaction was quick and relatively painless. Everything went smoothly. Jorge, the salesperson was very responsive, quickly returning my txt questions. A couple days after I had picked it up, I thought I noticed some pitting on the windshield. Jorge told me to bring it right in and not to worry as they would take care of it. The pits turned out to be just sap from trees (much to my embarrassment). Jorge personally drove me to their Detailer who thoroughly washed the windshield inside and out. After 2.5 weeks I love the truck, no problems! More
by tmitch37
Employees Worked With
July 16, 2023
The dealership was very friendly, clean and very professional. We really had no wait for anything, very satisfied very our Expedition. professional. We really had no wait for anything, very satisfied very our Expedition. More
by izzybelle13
Employees Worked With
Josh VIOLETTE
July 15, 2023
Easy to deal, not pushy, very accommodating. Billy is excellent and completely professional. Very happy. Billy is excellent and completely professional. Very happy. More
by Bullitt
Employees Worked With
July 15, 2023
Honest, clean, friendly, value for money, trustworthy, convenient, very good dealer, 8n fact, best in the area. convenient, very good dealer, 8n fact, best in the area. More
by MARY.G.SCHOONMAKER
July 15, 2023
Process is very organized and timely. Communication is good appointment was easy and the service was performed efficiently, Communication is good appointment was easy and the service was performed efficiently, More
by IACOIACO
Employees Worked With
July 13, 2023
I have always received excellent service at Enfield Ford. Booking an appointment is easy, service is performed efficiently, and the costs of parts and labor are reasonable. Booking an appointment is easy, service is performed efficiently, and the costs of parts and labor are reasonable. More
by CBOURBEAU239
