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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,695 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,695 reviews

April 04, 2024

They have been good to me for the last 4 vehicles I've bought here. Decent sales folks. Great service. More

by gerrybarnett.c10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Genereux
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Twigg
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review, Gerry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2024

Customer service at the service department was exceptionally good I made my appointment on short notice It was my trucks first service And I also was able to say hello to the sales manager and my More

by djs478478
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Apr 04, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

Enfield Ford is all about the service. I bought 4 cars from this dealership because I trust the service I get More

by DRLORD
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Apr 04, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anges met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

My truck was fixed before time expected Originally my truck was supposed to be looked at the following week. They completed it within hours More

by RHAMANN12
Recommend Dealer
Yes
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Apr 02, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 02, 2024

Professional, honest courteous Treated with respect and knowledgeable staff The service was performed as offered More

by MICHAELRICHI1987
Recommend Dealer
Yes
Employees Worked With
Forgot his name but far right at the service desk
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Apr 03, 2024 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2024

Been going there for years. Have bought 2 or 3 cars from there. So great More

by SUSIEWEBB86
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Mar 30, 2024 -

Family Ford of Enfield responded

Thank you, Susie, for the kind words! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

March 27, 2024

Fast friendly service. Amazing place. I was amazed actually. I never been to a dealer cause I got overcharged. But I figured I'll give your place a try. I was amazed. The p More

by marjorieinsixiengmay
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
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Jul 05, 2024 -

Family Ford of Enfield responded

Thank you, Marjorie, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to excellent service. Please let us know if there is anything we can assist you with in the future.

March 26, 2024

All I did was have Mt oil change and tired rotated Great job as always with the service people. More

by debbie.richardson1
Recommend Dealer
Yes
Employees Worked With
Don't know his name
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Mar 28, 2024 -

Family Ford of Enfield responded

Thank you so much, Debbie, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2024

Jay took time to get all the information needed to get the job done correctly. Very attentive! More

by BASEJGBALL
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 24, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Jay was able to help, and we hope to see you again!

March 23, 2024

Was told my truck wasn’t serviced because tech couldn’t open hood. Acorn was actually stuck in there I’m not happy about this mid judgement More

by Tiffnunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keli Morin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
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Mar 27, 2024 -

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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