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Family Ford of Enfield
Enfield, CT
1,747 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,747 reviews
June 06, 2024
Agnes is always prompt, courteous, very helpful, Takes care of my car whenever it needs a service probably. care of my car whenever it needs a service probably. More
by Jcmusicrocks
Verified CustomerEmployees Worked With
June 06, 2024
My sales consultant, Andrew, worked kindly and diligently to see my recent truck purchase through to fruition. Family Ford of Enfield deserves credit for their ability to keep their word, and provide the exe to see my recent truck purchase through to fruition. Family Ford of Enfield deserves credit for their ability to keep their word, and provide the exemplary customer service they promised and delivered on. I would not hesitate to recommend that dealership to anyone, More
by piercearrowgroup
Employees Worked With
June 03, 2024
They got me in quickly and price was very reasonable. Very happy with work and level of service Very happy with work and level of service More
by FRANKIE9
June 01, 2024
Great customer service. The transaction was easy and stress free. Would highly recommend Andrew, and family ford to anyone looking to purchase a new vehicle. The transaction was easy and stress free. Would highly recommend Andrew, and family ford to anyone looking to purchase a new vehicle. More
by kirstenbeth0215
Employees Worked With
June 01, 2024
Greg took care of everything, as always. Outstanding employee. Eric, the main service tech who works on me car did an excellent job and got me on the road again! Outstanding employee. Eric, the main service tech who works on me car did an excellent job and got me on the road again! More
by DMCSWAINJR
May 31, 2024
Within minutes of entering, the jitters of car buying disappeared. Everybody there was very friendly and explained everything so well. They made it so easy. disappeared. Everybody there was very friendly and explained everything so well. They made it so easy. More
by Melissa
Employees Worked With
May 31, 2024
Snarky and rude Sales Manager. Try to get you to spend more money and were not willing to negotiate on price of vehicle. Try to get you to spend more money and were not willing to negotiate on price of vehicle. More
by rwprimitives
Employees Worked With
Other Employees :
Greg Larouche
May 25, 2024
They were very helpful and responsive, professional and polite, when I left the dealership l had a big smile on my face polite, when I left the dealership l had a big smile on my face More
by dorgan.michael
May 23, 2024
Check-in a breeze. Prompt service. Appointment right on time. Waiting area very nice and comfortable. Snack and beverage and a book. Oil change, tire rotation. Prompt service. Appointment right on time. Waiting area very nice and comfortable. Snack and beverage and a book. Oil change, tire rotation......40 minutes. Bing, Bam, Boom, outta there! More
by sputt1
