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Family Ford of Enfield
Enfield, CT
1,774 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,774 reviews
August 13, 2021
The best courteous service always. Efficient no problems scheduling appointment. Completed in a timely manner. Lobby area clean and comfortable. Would like a different TV show. problems scheduling appointment. Completed in a timely manner. Lobby area clean and comfortable. Would like a different TV show. More
by mcgowenkat
Verified CustomerEmployees Worked With
August 10, 2021
The service department was great and on time , waiting room nice and clean.i would tell my friends about family ford most likely sale.or sevice room nice and clean.i would tell my friends about family ford most likely sale.or sevice More
by dyolf3
August 07, 2021
Courteous and friendly reception. Minor service history error they was corrected.comfortable waiting area with television , refreshments and reading material. Vehicle drop off and pickup area covered error they was corrected.comfortable waiting area with television , refreshments and reading material. Vehicle drop off and pickup area covered More
by durfeedon
Employees Worked With
August 05, 2021
Enfield Ford Service personnel are excellent! I have Enfield Ford Service personnel are excellent! I have been a customer for 16 years and have never been disappointed in their ability to answer any que Enfield Ford Service personnel are excellent! I have been a customer for 16 years and have never been disappointed in their ability to answer any questions I may have. More
by BOREK.ROBIN
Employees Worked With
August 05, 2021
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by None
Employees Worked With
August 05, 2021
I was pleased in general. My only (small) complaint was not getting an update when it took longer to get the required part and my car wasn’t going to be done when expected. (I totally understand a part bei not getting an update when it took longer to get the required part and my car wasn’t going to be done when expected. (I totally understand a part being late; I would have liked a call telling me that.) More
by Donna Grossman
Employees Worked With
August 05, 2021
Very helpful though out the entire repair. Repair was quick and done well. The customer service representative was very nice and respectful throughout the entire interaction. quick and done well. The customer service representative was very nice and respectful throughout the entire interaction. More
by KEEVINARZTJR
Employees Worked With
August 04, 2021
Made appt on line for a oil change .Was taking promptly Made appt on line for a oil change .Was taking promptly on arriving. Would do it all again. Not the dealership I purchased at but, was well treate Made appt on line for a oil change .Was taking promptly on arriving. Would do it all again. Not the dealership I purchased at but, was well treated. More
by charlene.birtles
Employees Worked With
August 04, 2021
Friendly staff, very helpful with any questions I had. Greg Ayers in the service department was excellent. Always have a great experience at family ford Greg Ayers in the service department was excellent. Always have a great experience at family ford More
by Atremblay24
Employees Worked With
