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Family Ford of Enfield
Enfield, CT
1,774 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,774 reviews
August 20, 2021
Best place for FORD sales and services. Greg, Ken, and all associates are the most courteous and helpful in the service department. I've been going there for over twenty years. Their the best. all associates are the most courteous and helpful in the service department. I've been going there for over twenty years. Their the best. More
by DROUINALBERT03
Verified Customer
August 19, 2021
Great people and service I went to the dealerships Great people and service I went to the dealerships because I have an element fleet vehicle They always take great care of Me 20 plus work cars l Great people and service I went to the dealerships because I have an element fleet vehicle They always take great care of Me 20 plus work cars later I am still using you guys More
by Cpcarson8
Employees Worked With
August 19, 2021
I brought my truck in for a repair and the service writer Agness was incredibly nice and explained everything that's is going on and she kept me informed on the status of my vehicle Agness was incredibly nice and explained everything that's is going on and she kept me informed on the status of my vehicle More
by iroc 87
August 18, 2021
Staff were extremely efficient in booking my appointment. I left my vehicle off the afternoon prior to the day of my appointment. They were able to complete the service prior to close of business on the day I left my vehicle off the afternoon prior to the day of my appointment. They were able to complete the service prior to close of business on the day I left the vehicle. The booking staff were extremely courteous. The new facility is spotless. More
by JWILCOX25
August 18, 2021
It's a very confident dealership and service department.....Agnus...she is the best.....thanks Ford I have been dealing with you for over 16 years department.....Agnus...she is the best.....thanks Ford I have been dealing with you for over 16 years More
by BOUYSIE2006
August 16, 2021
August 15, 2021
Amazing service. Went above and beyond to make sure that I was taken care of and that I was comfortable. Will return soon when I’m due for a oil change. I was taken care of and that I was comfortable. Will return soon when I’m due for a oil change. More
by Proskier
August 14, 2021
I received excellent service from the service department throughout my visit. Ken answered any questions I had as well. No issues to report with the service department. throughout my visit. Ken answered any questions I had as well. No issues to report with the service department. More
by BRENDAS1116
Employees Worked With
August 13, 2021
The Service Dept provided exceptional service on my last visit. Especially Ken, who while making my appointment answered all my questions concerning servicing my daughter's car (Lexus) Very happy with the w visit. Especially Ken, who while making my appointment answered all my questions concerning servicing my daughter's car (Lexus) Very happy with the whole service department More
by Donaldblake17
