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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,687 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,687 reviews

September 21, 2024

Great communication from Agnes regarding availability of parts and progress on repair. Would use them again without a doubt! More

by Midnightrider57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Family Ford of Enfield responded

We are very happy to hear Anges provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 19, 2024

Very pleased with service. Service representative was very polite and knowledgeable about my concerns. The price was fair and the job was well done. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Family Ford of Enfield responded

Thank you so much for your excellent review, Tony! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

September 16, 2024

She was very helpful explaining the problem that we need to do to fix the problem we had with my vehicle. She is a very friendly person and knowledgeable. More

by debbie.richardson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words, Debbie, and for taking the time to leave us this wonderful feedback!

September 15, 2024

They have to rotated with employees like John Tranghese and Gary Craven and Bob parsons. John is very laid back and what I have experienced in other sales people. I appreciate that in a sales person. The More

by dme35491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert parsons
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Sep 16, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2024

I always have excellent car service with courtesy and consideration. I have been a loyal customer for over 20 years. More

by JOHN12420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, John, we look forward to having you as a valued customer for many years to come!

September 14, 2024

great trust with great employees always listening to your car problems and the car is always fixed More

by SYBLEGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Family Ford of Enfield responded

Hello Gail: Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 11, 2024

Service Department was very good in providing information which helped in the options discussion that followed. More

by Objuan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Family Ford of Enfield responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 10, 2024

Excellent communication. Jay my service advisor kept me informed through the process. Jay explained my options and was completely transparent. More

by Lewis2670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Sep 10, 2024 -

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

September 07, 2024

We had a very pleasant experience buying from Family Ford of Enfield. Both Billy and Andrew were knowledgeable and great to work with. More

by tanvir.manjur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Family Ford of Enfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2024

They were easy to work with. So far the Truck is excellent. They were very helpful exploring our purchase options. More

by rob.hurley1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Ford of Enfield are glad to have you as a customer.

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