
Family Ford of Enfield
Enfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Service representative was very friendly and helpful. Waiting room was clean, quiet and comfortable. I especially appreciated the availability of coffee. Waiting room was clean, quiet and comfortable. I especially appreciated the availability of coffee. More
Service was right on time Greg Ayers was very professional waiting area was very clean and neat chairs were distanced sanitizer was available professional waiting area was very clean and neat chairs were distanced sanitizer was available More
Even without their phone service they were quick to respond and provide the repairs needed respond and provide the repairs needed More
You did an excellent job replacing the battery. However, I wish you had checked my fluid levels as my radiator reservoir was so low that my light came on.I had to walk to the nearest place that sold antifre I wish you had checked my fluid levels as my radiator reservoir was so low that my light came on.I had to walk to the nearest place that sold antifreeze. Unfortunately this was on the same day I brought it in for service. It’s always been my understanding that when you bring your vehicle to a dealership they check all fluids More
Its not what it was in the past. One person in service department doesn’t cut it. 22 minutes to drop off your car for oil change is a bit much. department doesn’t cut it. 22 minutes to drop off your car for oil change is a bit much. More
I worked with Greg and Agnes for this service appointment and they were very professional and helpful throughout. I have been consistently satisfied whenever I bring my car in for service at Family Ford. and they were very professional and helpful throughout. I have been consistently satisfied whenever I bring my car in for service at Family Ford. More
I had to have my car towed in and Agnes was extremely helpful throughout the entire process. She kept me informed about my vehicle during the visit. helpful throughout the entire process. She kept me informed about my vehicle during the visit. More
I had an excellent buying experience at Family Ford of Enfield. My salesman was 'Billy Mac' who was extremely helpful and easy to talk with. He answered all questions to my satisfaction. He did not rush a Enfield. My salesman was 'Billy Mac' who was extremely helpful and easy to talk with. He answered all questions to my satisfaction. He did not rush any of my decisions to be made. I purchased a new F-250 and traded my vehicle in as well at a generous price. And the final paperwork was still completed on time even though their phone lines and internet were interrupted due to hurricane damage. Everyone at Family Ford made my 1.5 hour drive worth while. I highly recommend this dealership. More
We received very prompt responses to our inquiries and the sealed staff was accommodating to our schedule. The financial department was quite helpful in evaluating our options and helped us make the best the sealed staff was accommodating to our schedule. The financial department was quite helpful in evaluating our options and helped us make the best choice for our situation. More
Been doing business there for many many years always a pleasure bought many vehicles from Mike for myself and company I worked for always went above and beyond pleasure bought many vehicles from Mike for myself and company I worked for always went above and beyond More