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Family Ford Inc.

Netcong, NJ

4.6
126 Reviews

16 Maple Ave.

Netcong, NJ

07857

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126 Reviews of Family Ford Inc.

July 28, 2021

Outstanding service...highly recommend them...easy to schedule and car promised in less time than estimated...high level of integrity...and just so very friendly More

by ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Mike, Bob
July 26, 2021

This was an airbag recall appointment. I could not tell that the technician had been in the cabin to complete the job. The condition of the interior was exactly as it was when I dropped the vehicle off. T More

by bbump139
Recommend Dealer
Yes
Employees Worked With
Nick
June 21, 2021

EXCELLENT SERVICE. EVERYTHING WAS EXPLAINED WHEN I WAS ADVISED THE CAR WAS READY. HAVE BEEN GOING THERE MANY YEARS.... More

by amfklett
Recommend Dealer
Yes
Employees Worked With
DON'T KNOW THEIR NAMES, HOWEVER, THE CUSTOMER SERVICE WAS GREAT
April 28, 2021

great job. explained everything to me answered all my questions. Best service I ever had. Outstanding customer service. They went beyond taking care of me while I waited More

by Dog mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin
April 16, 2021

Repair was completed in accordance with the estimate given to me on my last visit, scheduled maintenance completed to my satisfaction. Overall pretty satisfied. Will continue to use Family Ford Service. More

by scott
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie, scheduler
March 17, 2021

Outstanding customer service. Bob and his team are very professional and . They are always there to help. Its always a pleasure to visit Family Ford for service. More

by jimb286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Taiber Craig Testa
December 07, 2020

Service was outstanding in and out quick especially during covid. Made appointment for trans service dropped vehicle with night drop and all done next morning. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob T
June 01, 2020

Wish I could give a positive review however was just a waste of time and money visiting. Went to purchase a truck based on information that was communicated back and forth prior only to find out once dis More

by Mrwoj123
Recommend Dealer
No
Employees Worked With
Jon
April 06, 2020

Service on my Ford Ranger I have about 15,000 miles on my Ford Ranger in less than a year (10 months to be exact) and I still love this little truck. I have had no issues with More

by rbednar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
March 22, 2020

As promised Quick, easy and courteous. I will be buying my next vehicle at Family Ford. A very pleasant experience working with the team from sales to service. More

by pjwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unnamed
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