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Family Ford Inc.

Netcong, NJ

4.6
130 Reviews

16 Maple Ave.

Netcong, NJ

07857

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130 Reviews of Family Ford Inc.

October 14, 2021

Amazing service. John listened to what I was looking for ..answered all my questions and never pushed me to do anything I was uncomfortable with. He worked with me and was able to work within my means… eve More

by Satisfied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - John. Finance - johnathan
October 06, 2021

very friendly place, Peter my salesman was exceptional , nice , informed me on everything i needed to know. The buying process was simple and easy. I would go back there for my next vehicle . More

by cmaushardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
August 20, 2021

Just bought a used 2018 f-150 from family Ford in Netcong, NJ. John Jones ( Jonsey) was my sales men and I couldn’t of asked for a better experience! John was happy to help all the way through and ma More

by Coryshernce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
August 19, 2021

Very professional, David my sales rep was just great! The paperwork with Jonathan the Business Mgr. was quick, easy and painless. Had some minor issues with the car, the Service Dept. took care of it, no que More

by asmancuso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Jonathan
July 28, 2021

Outstanding service...highly recommend them...easy to schedule and car promised in less time than estimated...high level of integrity...and just so very friendly More

by ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Mike, Bob
July 26, 2021

This was an airbag recall appointment. I could not tell that the technician had been in the cabin to complete the job. The condition of the interior was exactly as it was when I dropped the vehicle off. T More

by bbump139
Recommend Dealer
Yes
Employees Worked With
Nick
June 21, 2021

EXCELLENT SERVICE. EVERYTHING WAS EXPLAINED WHEN I WAS ADVISED THE CAR WAS READY. HAVE BEEN GOING THERE MANY YEARS.... More

by amfklett
Recommend Dealer
Yes
Employees Worked With
DON'T KNOW THEIR NAMES, HOWEVER, THE CUSTOMER SERVICE WAS GREAT
April 28, 2021

great job. explained everything to me answered all my questions. Best service I ever had. Outstanding customer service. They went beyond taking care of me while I waited More

by Dog mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin
April 16, 2021

Repair was completed in accordance with the estimate given to me on my last visit, scheduled maintenance completed to my satisfaction. Overall pretty satisfied. Will continue to use Family Ford Service. More

by scott
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie, scheduler
March 17, 2021

Outstanding customer service. Bob and his team are very professional and . They are always there to help. Its always a pleasure to visit Family Ford for service. More

by jimb286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Taiber Craig Testa
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