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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
September 07, 2023
Fair prices, low-pressure sales experiences, and great people keep us coming back. Ken was great to work with and made the whole process stress-free. people keep us coming back. Ken was great to work with and made the whole process stress-free. More
by cadams2346
September 03, 2023
Awesome experience! Ken Collings was wonderful to work with as well as other sales associates at the dealership! Highly recommend! Ken Collings was wonderful to work with as well as other sales associates at the dealership! Highly recommend! More
by Cruickshankpeter464
August 31, 2023
Professional sales department, fast, easy and simple. Drove in with a trade in the morning and drove out with a new truck a short time later. I would recommend this dealership to anyone who wants a frien Drove in with a trade in the morning and drove out with a new truck a short time later. I would recommend this dealership to anyone who wants a friendly straightforward transaction. We have bought and sold many vehicles and had never experienced a dealership quite like Falmouth Toyota. Talk with Coby Signs and you won’t be disappointed! More
by Michael Baker
August 26, 2023
Just purchased our 6th vehicle from FT. No pressure, no hassle, fair pricing and easy process No pressure, no hassle, fair pricing and easy process More
by Doherty
August 22, 2023
Courteous, helpful, knowledgeable and very good service from Steve Springer and Dave DiGravio during our recent purchase of 2019 RAV4. Falmouth Toyota has been our dealership for 25 years. from Steve Springer and Dave DiGravio during our recent purchase of 2019 RAV4. Falmouth Toyota has been our dealership for 25 years. More
by tbsanford2
Employees Worked With
David Digravio, Steve Springer
August 20, 2023
Coby and John were very professional and the service department is quick and efficient. Service Department looks very promising. department is quick and efficient. Service Department looks very promising. More
by D&D
August 19, 2023
Tony did respond to my inquiry about ordering a new shock for my 2022 Toyota Rav 4 thereby completing our service in one visit as opposed to two. for my 2022 Toyota Rav 4 thereby completing our service in one visit as opposed to two. More
by dterrasi
Employees Worked With
Nick Astrauckas
August 16, 2023
I had an excellent experience at Falmouth Toyota. It couldn’t have been easier. Ronnie Sjahfiedin made everything simple. Very happy with my new SUV! It couldn’t have been easier. Ronnie Sjahfiedin made everything simple. Very happy with my new SUV! More
by Mwhit1219
Employees Worked With
August 11, 2023
Brian is wonderful to work with! Going on my third lease through him. Couldn’t be happier! Going on my third lease through him. Couldn’t be happier! More
by bbrybo
Employees Worked With
July 29, 2023
Searching for that special 4Runner over the past six months has taken me to visit a number of dealers. I was happy to find everything I was looking for right at Falmouth Toyota. I knew this was the righ months has taken me to visit a number of dealers. I was happy to find everything I was looking for right at Falmouth Toyota. I knew this was the right place and the right vehicle as soon as I spoke to the sales consultant, Brian Nascarella. Not only did he know what he was talking about but I was certain he also had to be someone who also owned a 4Runner, and I was right. No pressure, uncomplicated, honest, and helpful. I’m very happy with my purchase and to keep my business local. More
by CapeCodGirl
Employees Worked With
