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Falmouth Toyota
Bourne, MA
1,971 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. The Murphy family has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Tony Martino led our top quality Service Department from 1990-2025 and Dave Carson - our Parts Manager has been keeping parts for repairs and accessories stocked since 1996. There are also veteran Sales Associates like Ken Collinngs, Ronnie Sjahfiedin, and Brian Nascarella - each with decades of Toyota experience, Joanne Brandrup - our welcoming receptionist since 1989, and Mike Conroy - our General Sales Manager has been keeping everything on track since the start in 1982!
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and many have been with us for several years. They are all professionals who treat each customer with respect. We don't play games or waste your time, meaning you won't have to speak with multiple different sales managers trying to get the best price. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
If you're looking for Toyota service and repair, Falmouth Toyota has been voted best Service Department several times due to our fair and honest practices with some of the best technicians in the business. Our Certified Master Diagnostic Technicians have dedicated themselves to years of schooling, classes and passing a final exam to the benefit of our customers! Our mechanics have many decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. You'll also be pleased to know we don't encourage our technicians to recommend any service work that you do not need. It is all about building trust between our customers and the dealership where you know that we can fix your Toyota right the first time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,971 reviews
June 13, 2026
Special thanks to Maria and Derrick for helping me with the ins and outs of buying a car. Everything went smoothly thanks to their patience! This is my third family purchase and I wouldn't go anywhere else the ins and outs of buying a car. Everything went smoothly thanks to their patience! This is my third family purchase and I wouldn't go anywhere else. Their service department is outstanding as is their entire staff.. More
by cpaige76
Employees Worked With
June 11, 2026
I just bought a 2026 4Runner, the third new vehicle purchased from Falmouth Toyota over the span of 28 years. The first was a 1998 4Runner, and the second a 2011 Tacoma. The experience has been great a purchased from Falmouth Toyota over the span of 28 years. The first was a 1998 4Runner, and the second a 2011 Tacoma. The experience has been great all around. That’s why I keep going back. Maria O'Neil was my sales contact. She was excellent, honest, and helpful. More
by am
Employees Worked With
June 07, 2026
Honest, friendly and efficient for finding a vehicle, the whole sales process and the servicing of our other Toyotas the whole sales process and the servicing of our other Toyotas More
by LSymington
June 06, 2026
Special thanks to ken Collings great customer service as always 5 stars. Thanks again Ken. always 5 stars. Thanks again Ken. More
by steameng3rd
May 26, 2026
Great customer service - turned over my lease - two hours - easy peasy - thank you again Justin! hours - easy peasy - thank you again Justin! More
by baritzinger
Employees Worked With
May 11, 2026
Once I walked into the dealership I knew I didn’t have to go anywhere else, The sales associate are vey professional, very knowledgeable, all I said hi to asked how I was doing, That meant a lot to me .The w go anywhere else, The sales associate are vey professional, very knowledgeable, all I said hi to asked how I was doing, That meant a lot to me .The waiting area was spotless . Plenty of room to feel comfortable. I highly recommend Falmouth Toyota!!! More
by barrett21
Employees Worked With
May 11, 2026
Everything was smooth and not stressful. From making the deal by email with Derek to putting a deposit over the phone with Coby and going in the next day and working with Brian in sales and From making the deal by email with Derek to putting a deposit over the phone with Coby and going in the next day and working with Brian in sales and Jerad in finance. All were friendly and helpful. We live over an hour away and it was worth the trip. Saved $300 in doc fees and they have a DMV up stairs so you can drive home the same day... More
by Mimagorrila
Employees Worked With
Other Employees :
Derek J. Ditmars 10 Stars for showing us how to use all the Tech.
May 07, 2026
We have been Falmouth Toyota for twenty plus years and have had nothing but the best service and praise..All our cars have been bought there. have had nothing but the best service and praise..All our cars have been bought there. More
by Jean Young
April 24, 2026
Really a terrific experience. Lovely people and a great car. We were delighted and had fun, too Lovely people and a great car. We were delighted and had fun, too More
by ahartford
April 16, 2026
Professional, clean, organized, customer focused. The employees seemed to like working there. It felt like a family atmosphere. The employees seemed to like working there. It felt like a family atmosphere. More
by ckbrennan
