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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
October 08, 2023
My experience at Falmouth Toyota was relaxed and professional. Steve Springer was attentive to our needs and delivered on service. It was a great experience! professional. Steve Springer was attentive to our needs and delivered on service. It was a great experience! More
by Joyce
October 07, 2023
If you are looking for a good shopping -- and buying -- experience, Falmouth Toyota will not disappoint you. Brian Nascarella and Justin White were helpful and easy to deal with -- and clear and thorough experience, Falmouth Toyota will not disappoint you. Brian Nascarella and Justin White were helpful and easy to deal with -- and clear and thorough as well. A good low-key no-pressure experience. More
by 1jamesconnelly1
October 04, 2023
this is my second car purchased from Falmouth Toyota. I had a less than satisfactory experience this time. Last time it was positive. Sales person was difficult to deal with. Made promises she did not I had a less than satisfactory experience this time. Last time it was positive. Sales person was difficult to deal with. Made promises she did not keep and was impatient when asked questions. More
by peggiebretz
Employees Worked With
October 01, 2023
Love this dealership. Everyone was extremely helpful. Coby Signs in sales was great. He was very knowledgeable & met me where I was at. So happy to be with Falmouth Toyota Everyone was extremely helpful. Coby Signs in sales was great. He was very knowledgeable & met me where I was at. So happy to be with Falmouth Toyota! More
by lucille.mutty
September 25, 2023
I purchased a 4Runner TRD PRO from Brian at Falmouth Toyota and could not have been happier with the experience. This truck is in very high demand and Brian's honesty and laid back demeanor made the ent Toyota and could not have been happier with the experience. This truck is in very high demand and Brian's honesty and laid back demeanor made the entire process smooth. I would gladly recommend Brian and Falmouth Toyota. More
by mike.andrews
Employees Worked With
September 21, 2023
I have purchased four vehicles from Falmouth Toyota over the years. Excellent dealership excellent personal and Ronnie Sjahfiedin is our sales person excellent person to do business with and a great person the years. Excellent dealership excellent personal and Ronnie Sjahfiedin is our sales person excellent person to do business with and a great personality. More
by jchamilton
Employees Worked With
September 20, 2023
The whole process was excellent. This is form someone who spent 15 years in ayto sales. This is form someone who spent 15 years in ayto sales. More
by dcote442
Employees Worked With
September 15, 2023
We have been customers at Falmouth Toyota for a number of years. They make everything easy from purchasing a car, to servicing it, to even allowing dogs in their waiting area. Wouldn't go anywhere else years. They make everything easy from purchasing a car, to servicing it, to even allowing dogs in their waiting area. Wouldn't go anywhere else More
by seldert
September 11, 2023
Great dealership, we’ve been customers for over 30 years. Highly recommend Ken was very informative! Highly recommend Ken was very informative! More
by sdeogb
Employees Worked With
September 10, 2023
Justin is so easy to work with. He is knowledgeable and friendly. This is our second purchase with him He is knowledgeable and friendly. This is our second purchase with him More
by karenhogan44
Employees Worked With
