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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
November 27, 2023
Except for the waiting to get my car, my total experience was good. I was very satisfied. was good. I was very satisfied. More
by sgnos
November 15, 2023
An absolutely seamless transition from my 2011 Rav4 to my new 2023 Rav4 with Amy and Justin. new 2023 Rav4 with Amy and Justin. More
by Aqua7422weezie
November 13, 2023
Working with Falmouth Toyota is as easy as it gets, and I should know having purchased eight vehicles with them over the past 20 years for myself and family. Falmouth Toyota feels like family when I walk in should know having purchased eight vehicles with them over the past 20 years for myself and family. Falmouth Toyota feels like family when I walk in and that's exactly how they treat you! Highly recommend them to anyone looking to purchase a reliable vehicle without the nonsense of so many dealerships! Just the best! More
by CJM4
November 13, 2023
Falmouth Toyota made it a simple and enjoyable process to turn in our 2021 RAV4 and pickup our 2024 Model. Excellent customer service. turn in our 2021 RAV4 and pickup our 2024 Model. Excellent customer service. More
by Colin E.
November 08, 2023
i had the pleasure of dealing with nick a service member and ken the salesman, both were top notch and did absolutely everything they could to make sure i was satisfied and i will be purchasing more cars fr and ken the salesman, both were top notch and did absolutely everything they could to make sure i was satisfied and i will be purchasing more cars from them in the future More
by mattsawyer94
November 05, 2023
Ken collins was great to work with. He was very professional and answered all our questions. This is our second Toyota purchase from this dealership. He was very professional and answered all our questions. This is our second Toyota purchase from this dealership. More
by Bettym1125
Employees Worked With
October 31, 2023
Helpful honest caring friendly clean fair. Every department I dealt with was out standing in knowledge and personality. I tell everyone it’s the only dealer to go to Every department I dealt with was out standing in knowledge and personality. I tell everyone it’s the only dealer to go to More
by Guncaptain
October 28, 2023
I bought a Toyota in 2005 and loved the car, so when it was time to purchase another toyota I went to Falmouth Toyota who had been servicing my Matrix and their service department is awesome. Coby Signs h was time to purchase another toyota I went to Falmouth Toyota who had been servicing my Matrix and their service department is awesome. Coby Signs helped me find my new car, was there to show me everything in the car and was very helpful with any questions I had, he even had to get my car in the pouring rain and never complained. I never felt like I was imposing on him, he was genuinely happy to help. Falmouth Toyota is very lucky to have such a great person like Coby working for them! Falmouth Toyota itself is a great dealership, with great employees. More
by jabs1227
October 24, 2023
Brian was great! He was with me every step of the way. If and when I want to buy another car I will definitely ask for Brian. He was with me every step of the way. If and when I want to buy another car I will definitely ask for Brian. More
by Ashlezma
Employees Worked With
October 19, 2023
5 stars enough said, this dealership is great with solid people who have experience and knowledge. people who have experience and knowledge. More
by mattandjojo
