Falmouth Toyota

A few months back, a friend of mine bought a new car from Falmouth. Justin Halstead was her salesmen. Justin has been selling cars to my family and I for years and he's the only salesmen I'll ever want to de Falmouth. Justin Halstead was her salesmen. Justin has been selling cars to my family and I for years and he's the only salesmen I'll ever want to deal with in the future if I need to buy another car. As my friend was checking out her new car with Justin. I shot the breeze with Justin about the new Prius Prime. I've always bought used cars, but after seeing how the new Prius looks, I put a deposit down. However, the car in the specs and color I wanted wasn't available and only 15,000 of them are being made for 2024. But Justin was very informative and gave me heads up that a new Prius will be allocated to Falmouth Toyota come the new year. Until then, Justin went above and beyond with getting a loaner that has similar specs for me to test drive before I decided to put a deposit down. I wasn't exactly won over by how much the car lacked my perference with specs and it wasn't a prime. However I did put down a deposit and about a week later, I asked Justin if I could test drive the car again. Which to my suprise, another Prius was dropped off as a loaner that matched the exact color and had the same specs that I was seeking, except it wasn't a Prime. After test driving it, I was won over. I kept my deposit with Justin Halstead and Justin White from the Finance department. During the several month wait, Justin Halstead kept me updated with the build of the car in Japan, its shipping process, and arrival date. Justin Halstead was so professional, polite and easy to talk with during this process. He really treats people like they are his friends and family. Falmouth Toyota as a whole is a great dealership; myself, my friends and family all have bought cars from them as well as had them serviced there. There is a lot of transparency with Falmouth Toyota and they don't make you feel like you're being taken advantage of like other car dealers are known to do. I can't say enough positive things about Falmouth Toyota and the people that work there. They just make any form of business, rather it be sales, Finance, or the service department just an easy, painless, well explained process and transaction. Justin White who works in Finance helped guide me through the paper work as he has done with me before with previous cars. And again, he was easy to talk with, cracked some jokes and just made everything so pleasant. I don't plan on buying another car anytime soon. But it comes time, I plan on going back to Falmouth Toyota and I'll always recommend people to go there for their car shopping needs as well as service on their Toyota's. More

This is the 3rd preowned RAV4 I’ve purchased from Falmouth Toyota over the years. They do what they say they’re going to do when they say they’re going to do it. I live on an island which caused un Falmouth Toyota over the years. They do what they say they’re going to do when they say they’re going to do it. I live on an island which caused unavoidable delays due to weather and complications in ferry scheduling. From start to finish,Maria O’Neill went above and beyond to help me in all aspects. I can’t thank her enough. It just doesn’t get any better than this! More

They’re the best! From salespeople, to finance manager, to the bosses/owners, to the used car folks, etc. Wouldn’t go anywhere else. We purchased a 2023 Rav-4 Hybr From salespeople, to finance manager, to the bosses/owners, to the used car folks, etc. Wouldn’t go anywhere else. We purchased a 2023 Rav-4 Hybrid & traded in an older Rav-4. I wasn’t sure I’d be comfortable driving the SUV but after becoming accustomed to it, decided to let go of my beloved 2006 Prius named Kermit (it’s not easy being green). Didn’t want any money for it but didn’t want the hassle of selling it. Also KNEW these folks would go over it carefully so the next owner would have years of safe enjoyment too. The bonus was… they actually gave a check for it!!! Said they could wait a couple years & sell it as an antique. 😉 More

Justin is accommodating with the process of trad-in, and David is a friendly person and excellent with service. David is a friendly person and excellent with service. More

We recently purchased a 2024 Toyota 4Runner and it was good experience working with Amy and Brian. Thanks. good experience working with Amy and Brian. Thanks. More

Very oriented to help you and not just focused on the sale! I found my salesman to be far more helpful than most others at other dealerships! sale! I found my salesman to be far more helpful than most others at other dealerships! More

Excellent resonse time and service regarding issue with power steering fluid leak and possible repair options power steering fluid leak and possible repair options More

I just purchased my new 2024 Camry from FT. Ron handled this sale and everything went fantastic very knowledgeable and professional staff. I think this is vehicle 6 for me and my son Nic has p Ron handled this sale and everything went fantastic very knowledgeable and professional staff. I think this is vehicle 6 for me and my son Nic has purchased 5. We go no where else More

Great service and helpful staff. This is my first purchase but I have two other Toyotas and Falmouth Toyota has serviced them for years. No pressure to buy and the model we wanted wa This is my first purchase but I have two other Toyotas and Falmouth Toyota has serviced them for years. No pressure to buy and the model we wanted was available quickly as it was already in transit. More

Falmouth customer for years. . This is my third dealing with them. They go the extra mile. Could not be happier with this experience. Highly recommend. Thanks all. . This is my third dealing with them. They go the extra mile. Could not be happier with this experience. Highly recommend. Thanks all. More