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Falmouth Toyota
Buzzards Bay, MA
1,873 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,873 reviews
March 17, 2024
Rob Bonneau was fantastic! He asked questions and was very attentive to our answers. He was welcoming and inclusive to both me and my fiancee, and made sure we felt comfortable He asked questions and was very attentive to our answers. He was welcoming and inclusive to both me and my fiancee, and made sure we felt comfortable making our decision. Our experience with finance and service was also seamless. A+ More
by J. Roberts
Employees Worked With
March 15, 2024
Great customer service! Rob was very attentive and very fast to respond to my calls. Amy was friendly and very accommodating to help make the process run smoothly and effici Rob was very attentive and very fast to respond to my calls. Amy was friendly and very accommodating to help make the process run smoothly and efficiently. I highly recommend Falmouth Toyota if you are looking to buy a car. More
by hilmchugh
March 13, 2024
Our family members and friends have bought 18 vehicles from Falmouth Toyota over the years. Says it all. from Falmouth Toyota over the years. Says it all. More
by G’anny
March 04, 2024
I started my search for a new car in June 2023. I met Ronnie and asked him questions concerning “market adjustments” that other Toyota dealerships have. Falmouth Toyota does not have market adjus I met Ronnie and asked him questions concerning “market adjustments” that other Toyota dealerships have. Falmouth Toyota does not have market adjustments. I returned in Oct. 2023 and in Feb. 2024, when I finally purchased a new 2024 Highlander. I had been going back and forth in my own mind for several months as to whether I would purchase a Highlander vs. a Grand Highlander. I would highly recommend that you talk to Ronnie at Falmouth Toyota concerning your next purchase. More
by Rgillis9
March 02, 2024
Falmouth Toyota was the best dealership I have been to. Maria was the ultimate!!! Fantastic!!!!! Maria was the ultimate!!! Fantastic!!!!! More
by judyjordan44
March 01, 2024
Will continue to use service and sales at Falmouth Toyota. Professional and not pressured. Have purchased 3 vehicles and wished we had purchased our prior vehicles there. Toyota. Professional and not pressured. Have purchased 3 vehicles and wished we had purchased our prior vehicles there. More
by tleverone
February 28, 2024
I went to Falmouth Toyota recently to buy a car. The service was excellent. I don't know a lot about cars but I had a good idea of what I wanted in a car, and our sales person, Robert Bonneau, made The service was excellent. I don't know a lot about cars but I had a good idea of what I wanted in a car, and our sales person, Robert Bonneau, made sure I could find the kind of car I was looking for. The paperwork was fast and everyone we had contact with was friendly and helpful. Falmouth Toyota is a great place, I'm very happy with the service, and even happier with my car. More
by sandrap43
February 28, 2024
Professional throughout the entire process. From negotiating the deal to picking up vehicle, we enjoyed a pressure free experience with Toyota Falmouth and Brian From negotiating the deal to picking up vehicle, we enjoyed a pressure free experience with Toyota Falmouth and Brian More
by mready7926
February 25, 2024
This dealership has been a positive experience from my first contact during the pandemic. Awesome first contact during the pandemic. Awesome More
by Ravgram
Employees Worked With
February 20, 2024
Falmouth Toyota is a great no pressure place to buy a car. We actually went there to look at a used Highlander but after looking at the new Highlanders we switched gears and bought a brand new Highlander car. We actually went there to look at a used Highlander but after looking at the new Highlanders we switched gears and bought a brand new Highlander. There was absolutely no pressure from our salesperson Robert Bonneau. Everything was well organized and a very pleasant experience. I would highly recommend this dealership for anyone looking for a vehicle. Also Sam did a great job of showing my wife and I how to set up and use the cars functions. Had the car for two weeks and it is a great ride, especially with our two large golden retrievers in the back seat. They love the extra space in the rear. More
by s.banalewicz
