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Falmouth Toyota
Buzzards Bay, MA
1,873 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,873 reviews
May 06, 2024
I went to FT because of their reputation, they were what we heard, outstanding. No pressure, product knowledge was key for us. Love our Grand Hylander. We will be back for a new Camry. we heard, outstanding. No pressure, product knowledge was key for us. Love our Grand Hylander. We will be back for a new Camry. More
by bob
May 04, 2024
Justin in sales was awesome. He made us feel relaxed and welcome when we came to the dealership and had the car we were interested in ready for us to test drive. The whole experi He made us feel relaxed and welcome when we came to the dealership and had the car we were interested in ready for us to test drive. The whole experience was as relaxing as it can get for a car purchase. No hard sale. The vehicle we purchased was used with some minor issues but Justin assured us he would make sure to have those things repaired. He lived up to his word and we couldn't be happier. Jared in finance was also great. He took us through the finance process, showed us some options and was very knowledgeable explaining everything and answering all our questions. When we had to drop our vehicle off a few days later to have it serviced we were given a loaner car for the day. That type of service is personal and that's what makes all the difference. Overall, if I was to guide anyone in their next car purchase I would highly recommend they go to Falmouth Toyota. More
by t66
April 30, 2024
This is my fourth vehicle from Falmouth Toyota. I have always been treated well with excellent deals. I have always been treated well with excellent deals. More
by Susan
April 12, 2024
Falmouth Toyota is the best dealership we have ever been to. This is the third car we have leased with them and cant say enough about their good service. to. This is the third car we have leased with them and cant say enough about their good service. More
by Beth
Employees Worked With
April 06, 2024
I am a " Falmouth Toyota Customer For Life! " My 2024 4Runner is the 4th Vehicle I have Leased/Bought from this Outstanding Dealership and I would not consider looking anywhere else. This is bec " My 2024 4Runner is the 4th Vehicle I have Leased/Bought from this Outstanding Dealership and I would not consider looking anywhere else. This is because of the people that make Falmouth Toyota head and shoulders above their competitors. From Sales Manager Amy Killoran and Salesman Coby Signs ( helping me for 12 years and 11 years respectively) to Business Manager Justin White ( first time ) they are part of a Team that allow Falmouth Toyota to run like the finely tuned vehicles that they sell. I am a Retail Manager, so I am fully aware of the importance of Great Teamwork, and it separates them from all others! I cannot say enough great things about them! Tom Eckert. More
by Tom E
April 04, 2024
I have bought my vehicles at Falmouth Toyota and always had them serviced there. Sales and service staff are friendly, courteous and always respectful. had them serviced there. Sales and service staff are friendly, courteous and always respectful. More
by KMA
April 04, 2024
Everyone at this dealership was great, starting with our salesman, Ronnie. He was professional, he fully understood his product, in our case a Rav 4, he could explain every feature and answer every question salesman, Ronnie. He was professional, he fully understood his product, in our case a Rav 4, he could explain every feature and answer every question. He was a pleasure to work with and has a great sense of humor. He found exactly the vehicle I wanted and kept me informed while I waited for delivery. Taking delivery was smooth and I’m very happy that the dealership is so near to my home for service. Ronnie came highly recommended to me by a neighbor and I enthusiastically recommend him to you! More
by Capecodmom28
March 28, 2024
They got the car I wanted and the color I wanted before my lease expired. my lease expired. More
by bagoldrick
March 22, 2024
This is the second car I have bought from Falmouth Toyota. Again, I walked away feeling like I bought a beautiful car for a fair price. Thank you to Brian and the rest of the team for making the exper Toyota. Again, I walked away feeling like I bought a beautiful car for a fair price. Thank you to Brian and the rest of the team for making the experience fairly effortless. More
by TrishC
March 17, 2024
The experience went smoothly. Maria was exceptional ,no sales pressure, answered all my questions. (I had had a previous negative experience. ) All the staff was helpful as well Maria was exceptional ,no sales pressure, answered all my questions. (I had had a previous negative experience. ) All the staff was helpful as well. Maria connected phone to computer and took time to explain the car's functions When I had trouble with the computer a few.days later, I was assisted by another helpful person via phone. That was also appreciated. Thank you Falmouth Toyota. More
by barbara_fruehwirth
