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Falmouth Toyota

Buzzards Bay, MA

4.9
1,868 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,868 reviews

May 01, 2020

Easiest car purchase ever! Very friendly employees. Attentive to emails and phone calls. Worked around the issues with the crisis in a professional manner. Very patient answeri More

by Peter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Falmouth Toyota responded

Thank you for your business and review Peter. We appreciate your support and willingness to work with us during the current pandemic. Thanks again for you business!

April 27, 2020

2017 Toyota Corolla Purchase Connecting and communicated with Ray throughout this purchase, and unusual time, could not have been easier. This is the third vehicle we've bought f More

by Ericz00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Szumita
Apr 28, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your continued support!

April 17, 2020

Purchase of RAV 4 Great people to work with; very knowledgeable and accommodating. I will definitely recommend them. I'm hoping when I need any service, they will be j More

by Ziva2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

April 14, 2020

We had to renew our Rav 4 lease during this ongoing covid 19 pandemic. The sales dept was closed but Amy Killloran, Sales Manager, called us back within 5 minutes. Amy helped us choose a new Rav 4 over the More

by ronodonn
Recommend Dealer
Yes
Employees Worked With
Amy Killoran. (5 stars)
Apr 28, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

April 09, 2020

Excellent Experience at Falmouth Toyota We recently worked with Amy Beth Killoran and others at Falmouth Toyota and purchased a Toyota Tacoma. Could not have asked for better attention to d More

by j dunagan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

April 03, 2020

I definitely recommend Falmouth Toyota. Ronnie Sjahfiedin is excellent, he really cares about creating a relationship and not just a sale. I knew what I wanted and how much I wanted to spend and Ronnie made More

by Adamsina9
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

March 27, 2020

Friendly and responsive I was welcomed and my needs were listened to. No pressure or attempts to up sell. Delivery of my vehicle was smooth and quick. I would felt very comfo More

by tereo914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stanger
Apr 12, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

March 21, 2020

They went over and above for me and I appreciate it! When I decided to trade my 2017 Escape in on something better, I looked on Falmouth Toyota's website and found a 2019 Rav4 with ultra-low miles at a f More

by rblackman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We were happy to get the car equipped the way you needed. Thank you again for your support, we really appreciate it!

March 18, 2020

Easy Peezy The trade in and purchase process was easy and relatively fast. With all visits including picking out my car, trading in my truck and managing the fin More

by Pamccadden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We appreciate your business and suggestion regarding the car covers, we'll have to think about that. Thanks again, we really appreciate your support!

March 14, 2020

Personal and first Class! Everyone @ FT I contacted were helpfull, personal, and business like! Steve Springer was great to work with! Thanks to the team effort...I will co More

by imrich7770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Springer, Maddy Kuklinski
Mar 16, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We appreciate your support and recommendation!

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