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Falmouth Toyota
Buzzards Bay, MA
1,867 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,868 reviews
May 26, 2020
New Rav4 I was thinking of trying something new (Subaru), but knew that I would get a fair deal, excellent customer service and ongoing service at Falmouth Toy I was thinking of trying something new (Subaru), but knew that I would get a fair deal, excellent customer service and ongoing service at Falmouth Toyota. Love my new RAV4 and had another great purchase experience, even during the COVID-19 pandemic. More
by capecodsteph
Employees Worked With
May 26, 2020
Satisfied customers Coby is a pleasure to work with. He knows his product, is businesslike and yet friendly with some personal chatter which adds to the experience. Coby is a pleasure to work with. He knows his product, is businesslike and yet friendly with some personal chatter which adds to the experience. More
by willmart41
May 26, 2020
Best experience I could imagine I have been looking for a specific used car for months. After an extensive search, I saw the car that fit the bill had been traded in here at Falmout I have been looking for a specific used car for months. After an extensive search, I saw the car that fit the bill had been traded in here at Falmouth Toyota. After making an appointment with Amy Killoran, I made the 90 minute drive to Bourne. The car was exactly as it was described. I road tested it and checked it over, (I've been in the car business most of my life so I'm no stranger to checking over used vehicles) and I couldn't be happier. Amy's approach is straightforward and honest. We quickly made a deal that we could both live with and I had my car delivered to me, 80+ miles away the following week. Every business, not just car dealers, could learn a lesson from how I was treated here!. Highly recommended! More
by Roverray
Employees Worked With
May 25, 2020
Easy and fair to deal with. They always get back to u when u have a question. Amy was the best. Good honest people and will purchase from them again. when u have a question. Amy was the best. Good honest people and will purchase from them again. More
by Rrggpp
May 23, 2020
Amazing experience , I have never been to a dealership where I was treated so well. Colby signs was so pleasant and fun to deal with, answered all my questions made thin , I have never been to a dealership where I was treated so well. Colby signs was so pleasant and fun to deal with, answered all my questions made things very easy. Overall a very nice man. Ian in financial made me feel he was doing All he could to get me the best price. During that time the owner came in and thanked me very genuinely in person for buying a vehicle there today. When I went back for my sticker the service department was more than accommodating and very efficient in time. I can’t say enough about Falmouth Toyota thank you so much I will continue to get my truck service there and highly recommend to the people I know that they choose Falmouth Toyota More
by Donna Bassett
May 23, 2020
It was nice and easy, no pressure and a great deal. The experience was unlike the giant dealerships up in Boston it was leagues better with the same deals experience was unlike the giant dealerships up in Boston it was leagues better with the same deals More
by Ryan
May 20, 2020
camery Didn't buy but Ron really went out of his way to try and get to the price I wanted just couldn't get there.Great people though Didn't buy but Ron really went out of his way to try and get to the price I wanted just couldn't get there.Great people though More
by buffy
Employees Worked With
May 11, 2020
Buying a new Tacoma here was seamless and outstanding. I live in Hyannisport, very close to Hyannis Toyota. I've not had a great sales or service experience there. Falmouth Toyota is worth the extra drive I live in Hyannisport, very close to Hyannis Toyota. I've not had a great sales or service experience there. Falmouth Toyota is worth the extra drive because I've never had a bad experience with either sales or service. Everyone treats you as if you are their only customer. From Matt, Amy, Ken, Taylor the customer is the most important part of their job. My wife and I have purchased a total of 4 vehicles from Falmouth Toyota and we see many more in our future. More
by foxyfilter
Employees Worked With
Other Employees :
Jesse Szumita, Ian Nixon, Chris McCarthy, Maddy Kuklinski
May 04, 2020
Falmouth Toyota offered an unbelievable car buying experience. We worked with Peter and Ray and they both were top-notch! The dealership itself was very welcoming and very, very clean. We purchased ou experience. We worked with Peter and Ray and they both were top-notch! The dealership itself was very welcoming and very, very clean. We purchased our vehicle during a pandemic and things went off without a hitch! Thanks Falmouth Toyota!!! More
by a.chatigny
May 02, 2020
2017 Camry Purchase The employees were very helpful and friendly. I've had bad luck with other dealerships in the past, but dealing with the excellent staff at Falmouth T The employees were very helpful and friendly. I've had bad luck with other dealerships in the past, but dealing with the excellent staff at Falmouth Toyota was an entirely different experience. They were very informative and answered all of my questions and concerns and made the process of buying my car a pleasant and easy experience. More
by RobC
