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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
June 29, 2020
Ronni S in Falmouth was absolutely amazing to work with , He was able to help every step of the way , even set up my phone in the car ! Will be referring all of my customers to him ! Thanks for helping us ge He was able to help every step of the way , even set up my phone in the car ! Will be referring all of my customers to him ! Thanks for helping us get our dream highlander ! More
by Brandon
Employees Worked With
June 25, 2020
Very smooth buying process and great service department I have been taking my 2008 and 2012 to Falmouth Toyota for a while. I appreciate the honest, friendly and upfront service department. We recently had I have been taking my 2008 and 2012 to Falmouth Toyota for a while. I appreciate the honest, friendly and upfront service department. We recently had a chance to experience the sales side when we traded our 2012 Prius in for a new RAV4 hybrid. Brian Nascarella was very pleasant and easy to work with, making the process painless. Ian Nixon went over the financing information in a clear manner and was very personable. And we love, love, love the new car! More
by JMHJCH
Employees Worked With
Other Employees :
Jesse Szumita, Keith Stanger, Ian Nixon
June 25, 2020
Ronnie Sjahfiedin was very informative, professional, and courteous in helping me select my RAV4. He carefully explained all of my options and queried me concerning my desired uses for a vehicle. He then sh courteous in helping me select my RAV4. He carefully explained all of my options and queried me concerning my desired uses for a vehicle. He then showed me several vehicles that met my needs, and once I found the RAV4 explained all the particular benefits that matched my vehicle needs. Ronnie is an outstanding person who goes the extra mile to assist his customer needs are met and satisfied. Thanks Ronnie for all your help! More
by C. Macwattie
June 24, 2020
Always consistent and professional in service and sales. I wouldn't go anywhere else...I have leased cars, purchased from my lease, purchased new cars and always had my cars serviced and financed here I wouldn't go anywhere else...I have leased cars, purchased from my lease, purchased new cars and always had my cars serviced and financed here More
by debbiecape
Employees Worked With
Other Employees :
Chris McCarthy, Derek Ditmars
June 23, 2020
Maria O’Neil made my car buying experience pleasurable and simple. She was attentive to what I was looking for and helped me purchase a New 2020 Toyota Camry SE. It was a fast and smooth transaction. So d and simple. She was attentive to what I was looking for and helped me purchase a New 2020 Toyota Camry SE. It was a fast and smooth transaction. So different than other car buying experiences that I have had in the past. My parents also purchased a Toyota Forerunner from Maria. They were just as happy with their purchase. Also, Ian Nixon and John O’Keefe in the Finance Department were a pleasure to deal with. They were extremely helpful and were very knowledgeable. Everyone at Falmouth Toyota helped to create a relaxed buying experience. One that I will definitely do again and recommend to anyone looking for a Toyota! Thank you Falmouth Toyota. Especially, Maria O’Neil! Marc J. More
by Marc J.
June 22, 2020
I want to thank everyone at Falmouth Toyota for there great service on my new purchase a Toyota SR5 4Runner Premium they were fantastic to work with especially my Salesman Ronnie SjAhfiedin he greeted me great service on my new purchase a Toyota SR5 4Runner Premium they were fantastic to work with especially my Salesman Ronnie SjAhfiedin he greeted me right away with a no pressure attitude and had all the answers to my questions. I will not Hesitate to recommend Falmouth Toyota in their sales department if you’re in line to be purchasing a new or used Toyota please go check them out the prices and warranties are great along with their service B A Raynham Ma More
by Bamaral553
Employees Worked With
Other Employees :
Ian Nixon
June 21, 2020
Great Experiance!! Justin really stoked me out! From the first phone call to pulling away with my new "love", he and everyone else there was awesome. Thanks!!! Justin really stoked me out! From the first phone call to pulling away with my new "love", he and everyone else there was awesome. Thanks!!! More
by chadcosta
June 15, 2020
This was the 8th or 9th car I’ve purchased for my family at FalmouthToyota. Client for life 100%. Top notch sales and service departments. at FalmouthToyota. Client for life 100%. Top notch sales and service departments. More
by Cape Customers
June 11, 2020
Excellent experience with service department. The time quoted for service work and estimate provided were what was stated. No surprises. Professional and courteous. Thank you quoted for service work and estimate provided were what was stated. No surprises. Professional and courteous. Thank you More
by JM
June 08, 2020
Ronnie was everything you could ask for in a salesperson... courteous, responsive and knowledgeable, one of the best car buying experiences I've ever had salesperson... courteous, responsive and knowledgeable, one of the best car buying experiences I've ever had More
by Terravistafarm
