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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
November 01, 2020
All car dealers should be like Falmouth. They’re honest, they’re open, and they do their best to provide the customer a fair deal. There’s none of the funny business that goes on in many if not most retail they’re open, and they do their best to provide the customer a fair deal. There’s none of the funny business that goes on in many if not most retail car dealerships and you can be confident without even asking that you’re getting a good deal as well as a fair deal. And I speak from experience. Have bought two new cars from Falmouth within the last three plus years and I do my homework and know the numbers. I hold up as examples of the kind of people any businessperson or professional would want to deal with:Ms. Amy Killoran, the Sales Manager, and Mr. Colby Signs, the Product Specialist. Mr. Derek Ditmars is also a good person to know. Mr. John O’keeffe is very knowledgeable and helpful. Falmouth is a team operation that works smoothly and effectively to the customers benefit. More
by Anymouse '28
November 01, 2020
I recently sought Ken's help when RMV made an error with my vehicle registration. Although this was not his responsibility nor that of the dealership, my problem became their problem, and with Ken's help, my vehicle registration. Although this was not his responsibility nor that of the dealership, my problem became their problem, and with Ken's help, finally got resolved. Phone calls are always answered in an expeditious manner and they, especially Ken, will always make you feel the customer comes first...Many thanks to Matt and Amy also. CUSTOMER SERVICE AT ITS FINEST! More
by Nancy Blanchard
October 31, 2020
I recently purchased a used Toyota Corolla from Ronnie and Falmouth Toyota. From the day of purchase to picking up the car, the process was very efficient and pleasant. Ronnie was very professional and and Falmouth Toyota. From the day of purchase to picking up the car, the process was very efficient and pleasant. Ronnie was very professional and I was very pleased in dealing with him. I have also used the service department for the last few years with my last Corolla and the staff are also very professional and it is a pleasure dealing with them as well. More
by ky06
October 27, 2020
Excellent sales support , Steve Springer went about and beyond to make truck purchase easy, very pleasant experience! I would recommend this dealer is best on south shore if not all of mass. beyond to make truck purchase easy, very pleasant experience! I would recommend this dealer is best on south shore if not all of mass. More
by pgschwartz
October 27, 2020
I just purchased a 2020 4runner from Falmouth Toyota and let me start by saying what a wonderful experience! The sales woman was excellent, the financial department was very good and made things very easy a let me start by saying what a wonderful experience! The sales woman was excellent, the financial department was very good and made things very easy as well as very smooth. This is my second purchase from this dealership and I will not be going anywhere else for a Toyota. I look forward to my next vehicle purchase here but will be driving this one for awhile. Highly recommended!!! More
by Joey.downing
October 18, 2020
Falmouth Toyota is outstanding!I have had the pleasure Falmouth Toyota is outstanding! I have had the pleasure of over 20 Years of excellent Sales and Service. New and Used Vehicles. I have a Tacoma pr Falmouth Toyota is outstanding! I have had the pleasure of over 20 Years of excellent Sales and Service. New and Used Vehicles. I have a Tacoma presently and love it. My wife has a Camry. I think it is one of the best run businesses I’ve seen. Family owned and run Thanks Brian, Justin, Matt, Taylor and so Many great Folks. Jim Glover More
by Jlglover79
October 18, 2020
They go the extra mile to please you! I wanted a 2020 LXE. They didn’t have it. I bought the 2020 LE RAV4. Roof racks trailer hitch heated seats lumbar support were added.Sure it cost me $2000 more but I LXE. They didn’t have it. I bought the 2020 LE RAV4. Roof racks trailer hitch heated seats lumbar support were added.Sure it cost me $2000 more but I got what I wanted; with $1200 off as it was a 2020 car More
by Rmrigordaeva
October 17, 2020
I have been doing business with Falmouth Toyota for over 10 years and NEVER have had a bad experience with any departments for all my vehicles. I have always been treated in a personal and professional mann 10 years and NEVER have had a bad experience with any departments for all my vehicles. I have always been treated in a personal and professional manner by all that I have interacted with. This is why I continue to go there. Thank you to Ken Collings for always being available to take care of all my automobile questions and needs. He's the best. More
by needre
Employees Worked With
Other Employees :
Michael Oneil (5 Stars), Drake Fontaine
October 17, 2020
I had a completely enjoyable experience in meeting Brian Nascarella and purchasing a car from Falmouth Toyota . Brian is a great guy who made sure that everything went smooth from the moment I walked in the Nascarella and purchasing a car from Falmouth Toyota . Brian is a great guy who made sure that everything went smooth from the moment I walked in the door . I will definitely recommend sending anyone looking for a car to Falmouth Toyota and my new fried Brian . More
by williamm336
Employees Worked With
October 16, 2020
As always a very satisfactory experience everything was ready for us when we arrived,our salesman was professional and took good care of our needs thank you Ronnie,service dept was very helpful in getting ready for us when we arrived,our salesman was professional and took good care of our needs thank you Ronnie,service dept was very helpful in getting us a sticker. More
by Robert Burnham
