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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
December 09, 2020
I recently bought my second vehicle from Falmouth Toyota, a used Toyota 4Runner. I had seen the listing on their site and contacted Tom to see if they might hold the vehicle until I could get there to see i a used Toyota 4Runner. I had seen the listing on their site and contacted Tom to see if they might hold the vehicle until I could get there to see it. Tom graciously held the vehicle. I made an appointment with Dave to see the car and drive it. When I returned we talked a bit and I had a new to me car. I then met with Jared who I knew from his days in service. All in all a great car buying experience . Thank you Tom,Dave,and Jared. More
by James G.
December 05, 2020
Super simple leasing experience. Steve Springer was a great help making our transaction fast and easy. This is our second lease from Falmouth Toyota and it won’t be our last. great help making our transaction fast and easy. This is our second lease from Falmouth Toyota and it won’t be our last. More
by Colin E.
November 30, 2020
Jeff Cummings and Justin White were great guys to work with. They made the whole car buying experience comfortable and understandable and took away all the pressure of the details. A very thorough and com with. They made the whole car buying experience comfortable and understandable and took away all the pressure of the details. A very thorough and comforting experience, a family atmosphere I really appreciated and enjoyed! More
by kdietz45
November 28, 2020
Matt and Ken were extremely helpful.Went in and under Matt and Ken were extremely helpful. Went in and under and hour was all set. They are wonderful. Would recommend Ken Collings very helpful and easy t Matt and Ken were extremely helpful. Went in and under and hour was all set. They are wonderful. Would recommend Ken Collings very helpful and easy to work with. Thank you. More
by Maeve
Employees Worked With
November 16, 2020
Another great purchase experience with Falmouth Toyota - Ken Collings was fantastic to deal with - I was very happy with price and Ken made transaction quick and seamless - I highly recommend Ken and Falmou Ken Collings was fantastic to deal with - I was very happy with price and Ken made transaction quick and seamless - I highly recommend Ken and Falmouth Toyota! More
by MPC
November 13, 2020
Our buying experience purchasing a new Tacoma TRD Sport pick up truck from Falmouth Toyota was excellent. We were treated very fairly and professionally by all the members of the Sales Department staff tha pick up truck from Falmouth Toyota was excellent. We were treated very fairly and professionally by all the members of the Sales Department staff that were involved with the vehicle purchased. Our sales representative Ken Collings was great and made the buying process a pleasure.. Kens knowledge , experience and suggestions were extremely valuable and helpful in choosing the many accessories we had installed inside ( and outside ) the dealership that allowed us to customize the vehicle to suit our needs. We would strongly recommend Falmouth Toyota to any of our family or friends interested in buying a new or used Toyota and that they seek to utilize our salesman Ken Collings to assist in the purchase and sale . More
by lorraine.regnetta
Employees Worked With
Other Employees :
Michael O'Neal Accessories manager.
November 13, 2020
Great buying experience at Falmouth Toyota, went in to upgrade and upgrade we did! Our sales rep worked with our budget to find us the perfect used SUV, couldn't be happier with our experience! upgrade and upgrade we did! Our sales rep worked with our budget to find us the perfect used SUV, couldn't be happier with our experience! More
by brittgagne
November 13, 2020
Falmouth Toyota was recommended to me by a family friend, and it did not disappoint! Everyone involved was incredibly helpful, honest, and flexible. I will definitely be back! and it did not disappoint! Everyone involved was incredibly helpful, honest, and flexible. I will definitely be back! More
by molly_buckley13
Employees Worked With
November 10, 2020
Yet another great car buying experience with Falmouth Toyota. This is one of many vehicles we have purchased or leased through Falmouth and each has been a positive, professional, efficient, and enjoyab Toyota. This is one of many vehicles we have purchased or leased through Falmouth and each has been a positive, professional, efficient, and enjoyable experience. More
by cadams2346
November 03, 2020
Falmouth Toyota has been my go to since 2013. I have had nothing but great service and just bought my 2nd car there. I am impressed with the customer service both on the maintenance side and the sales sid nothing but great service and just bought my 2nd car there. I am impressed with the customer service both on the maintenance side and the sales side. Taylor on the maintenance side is terrific and Steve Springer was great on the sales side. More
by maternar
