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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
January 16, 2021
Three years ago I bought a new car at Falmouth Toyota, working with Ken Collings, who had been recommended to me by a former client. That experience was so positive that I sought him out again after havi working with Ken Collings, who had been recommended to me by a former client. That experience was so positive that I sought him out again after having decided to purchase another new vehicle at the dealership. Ken did a great job for me again. He's willing and able to take the time to listen to your desires and needs, and to follow through with efficiency and care. A great guy to see if you are considering making a purchase at Falmouth Toyota. More
by canalman11
Employees Worked With
January 05, 2021
Both Ken in Sales, and John in Financing made my experience leasing a new truck from Falmouth Toyota smooth and pleasant!!I highly recommend this dealership for anyone in the market for a Toyota!! experience leasing a new truck from Falmouth Toyota smooth and pleasant!!I highly recommend this dealership for anyone in the market for a Toyota!! Jim More
by jimstratton70
January 03, 2021
Thanks for friendly and expedient support and salesmanship. Maria and Jared were available despite a panoramic and the holiday season. I look forward to future business at Falmouth Toyota. salesmanship. Maria and Jared were available despite a panoramic and the holiday season. I look forward to future business at Falmouth Toyota. More
by eli2021
December 28, 2020
I just leased my first Toyota ever! I was talking with three separate dealerships because I had a specific Hylander Hybrid that I was looking for. Coby and Keith were fantastic! I felt that they were hone three separate dealerships because I had a specific Hylander Hybrid that I was looking for. Coby and Keith were fantastic! I felt that they were honest and upfront with me from the beginning to the end! I had many questions for both Keith and Coby. They were always very respectful and responsive. I would highly recommend working with this dealership for your next Toyota purchase. More
by conwebster13
Employees Worked With
December 25, 2020
I was looking to lease a manual transmission Tacoma, I had been told that they were rare, after going online & communicating with the sales manager, I made an appointment to visit the dealership. My sales had been told that they were rare, after going online & communicating with the sales manager, I made an appointment to visit the dealership. My sales person, Steve, was friendly & efficient. They appraised my trade & offered me exactly what I had hoped to get for it, & Steve located me exactly the vehicle I was looked for. Now, only 2 weeks later, I am driving my bright red manual transmission Tacoma, just in time for Christmas. More
by bhpittsley
December 23, 2020
After owning my previous car (Saturn) for 16 years, I was nervous about delving into this process again. Fast, efficient, reliable communication, made this big purchase easy and took away the stress and anxi nervous about delving into this process again. Fast, efficient, reliable communication, made this big purchase easy and took away the stress and anxiety I was feeling for months. Thank you to Coby and Justin for helping me purchase my Rav4. More
by Stephanie
December 23, 2020
I recently purchased a Tacoma SR5 from Falmouth Toyota!I I recently purchased a Tacoma SR5 from Falmouth Toyota! I was amazed at the wonderful service provided by Sales Consultant Maria O'Neil, Accessorie I recently purchased a Tacoma SR5 from Falmouth Toyota! I was amazed at the wonderful service provided by Sales Consultant Maria O'Neil, Accessories Consultant Mark O'Neil, Financial Consultant Justin White, and all of the other representatives that assisted me in my purchase. There was no sales pressure of any kind. Everyone was thoughtful, patient and considerate during the whole sales process! Keep up the great work! More
by Colin
December 17, 2020
After many months of checking out various dealers I chose Falmouth Toyota for its wonderful, knowledgeable and fair sales and manager staff plus impressive dealership chose Falmouth Toyota for its wonderful, knowledgeable and fair sales and manager staff plus impressive dealership More
by marilyn
December 17, 2020
I recently leased my 4th vehicle from Falmouth Toyota. It was a very smooth and enjoyable experience right from the time we started talking about my end of lease options. Brian Nascarella was very helpf It was a very smooth and enjoyable experience right from the time we started talking about my end of lease options. Brian Nascarella was very helpful and a joy to work with. I highly recommend Falmouth Toyota and Brian to anyone looking for a new or used car. More
by tom
December 15, 2020
I received great service and very fair pricing throughout my car buying experience. I’d recommend Falmouth Toyota to anyone shopping for a new or used vehicle. my car buying experience. I’d recommend Falmouth Toyota to anyone shopping for a new or used vehicle. More
by Matt
