Back

Falmouth Toyota

Buzzards Bay, MA

4.9
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
Contact Dealership

290 MacArthur Blvd

Buzzards Bay, MA

02532

Directions

By Type

Showing 1,865 reviews

February 20, 2021

I have and will continue to go to Falmouth Toyota for my vehicles. The Service Department is top shelf and working with Amy Kiloran and Justin White are always a highlight of each visit to FT. Even when I More

by pmosberg31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Falmouth Toyota responded

Thank you for your continued business and understanding of our honest mistake. We appreciate your support!

February 16, 2021

Great experience.! Everyone was super helpful and answered all my questions. It was laid back and easy. Great Truck and looking to own it for a very long time. More

by michaelmagyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Falmouth Toyota responded

Thank you for your business and review Michael. We really appreciate your support!

February 15, 2021

Thrilled with my car buying experience. Absolutely no pressure. Justin Halstead was so professional and friendly. Would highly recommend Falmouth Toyota to anyone. John Okeefe was also very friendly and More

by Schooner#10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

February 08, 2021

During a time of pandemic, we found the Falmouth Toyota website efficient and helpful. We just leased our third Prius from Falmouth Toyota and would like to thank Ron Sjahfiedin, our sales person, for gui More

by bergon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Falmouth Toyota responded

Thank you for your business and review. We are glad you found out website helpful and easy to use. Thank you again, and enjoy the new Prius!

February 05, 2021

Normally a great place to do business with, we had a terrible experience yesterday. We had to wait over 3 1/2 hours for paperwork to be completed. It was a terribly difficult experience. More

by rayspallone
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jared Neves
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

This is the fourth Toyota that we have either leased or purchased from Falmouth Toyota in the past six years. Each time the experience was amazing and we would not consider purchasing a vehicle anywhere e More

by mkasparian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Ditmars
Feb 04, 2021 -

Falmouth Toyota responded

Thank you for your continued business and review. We really appreciate your support!

February 04, 2021

My husband and I have been customers of Falmouth Toyota since 1993 when we moved to Falmouth. We moved back towards Wrentham and still continue to bring our car for service. I would not trust any other dea More

by pbowsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

We just purchased our second Toyota from Coby Signs at Falmouth Toyota. He was thorough and helpful both times. Living 2 hours away from the dealership, Cobe did a walkaround of the vehicle we were intere More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Falmouth Toyota responded

Thank you for your repeat business and review Greg. We really appreciate your support!

January 27, 2021

I recently bought a new car from from Ken Collings at Falmouth Toyota. Ken was very helpful and pleasant, and I did not feel any pressure. The final price was exactly as expected, without any hidden deal More

by ams50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

January 23, 2021

Ken was outstanding. Very knowledgeable, no pressure and listened to what I wanted. I felt very good about my decision to lease ! Ken made the whole challenging process seem less! I highly recommend him. More

by Eulaaimee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

...
29
...