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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
April 02, 2021
David digravio was great to work with over the phone and better in person. Jared neves helped me make sense of all the numbers. Great job guys thank you better in person. Jared neves helped me make sense of all the numbers. Great job guys thank you More
by Michaelshight
March 31, 2021
My experience at Falmouth Toyota was the best dealership I have had. Derek was extremely helpful, incitful, professional and respectful. I highly recommend this dealership! I have had. Derek was extremely helpful, incitful, professional and respectful. I highly recommend this dealership! More
by Kim
Employees Worked With
Derek Ditmars
March 21, 2021
We had the best car buying experience at Falmouth Toyota! Very pleasant, informative, professional, patient, welcoming! I have been highly recommending this dealership to friends and family ! Very pleasant, informative, professional, patient, welcoming! I have been highly recommending this dealership to friends and family ! More
by galina.lheureux
March 21, 2021
Best buying experience with Falmouth Toyota.Salesperson, Best buying experience with Falmouth Toyota. Salesperson, Maria O'Neil, was a pleasure to deal with. Nothing negative about any part of purchase o Best buying experience with Falmouth Toyota. Salesperson, Maria O'Neil, was a pleasure to deal with. Nothing negative about any part of purchase of my vehicle. More
by sued87
Employees Worked With
March 19, 2021
Purchased a new Camry three years ago with the help of Coby Signs. Very smooth transaction. Purchased a Prius for our son earlier this year and now the RAV4 Hybrid for my husband. Fair trade-in for all Coby Signs. Very smooth transaction. Purchased a Prius for our son earlier this year and now the RAV4 Hybrid for my husband. Fair trade-in for all three purchases. Very happy with our vehicles. Service center has been great for my Camry. More
by HappyMom
Employees Worked With
March 15, 2021
The very best car dealer ever! As a result, we will be a returning customer. Thank you to Tom Murphy for accepting our lease turn in, which was from a competing dealership, to Justin Halstead for ordering e returning customer. Thank you to Tom Murphy for accepting our lease turn in, which was from a competing dealership, to Justin Halstead for ordering exactly what we wanted, keeping us informed and up to date on the delivery of our new Tacoma and for his great sense of humor, and to John O’Keeffe for his honesty and integrity. More
by Audrey R.
March 15, 2021
Once again dealing with Falmouth Toyota was a pleasurable, streamlined experience. Ken Collings was a pleasure to work with. It was a great experience, again. pleasurable, streamlined experience. Ken Collings was a pleasure to work with. It was a great experience, again. More
by eaperry
Employees Worked With
March 13, 2021
This was the best experience I’ve ever had buying a car. Falmouth Toyota is the TOPS! Everyone was great, honest and as enthusiastic as I was. A completely hassle free experience! Falmouth Toyota is the TOPS! Everyone was great, honest and as enthusiastic as I was. A completely hassle free experience! More
by stacyfaber516
February 23, 2021
I enjoyed a very straight forward process during the buying experience. Dave is a no pressure salesman who explained the trade in value and the final purchase price in a clear manner. buying experience. Dave is a no pressure salesman who explained the trade in value and the final purchase price in a clear manner. More
by Steve0
February 22, 2021
Ken Collings is a friendly, professional salesman. We have bought several Toyota trucks from him and we will continue to do so. A top notch dealership that I would rate a 10 out of 10. have bought several Toyota trucks from him and we will continue to do so. A top notch dealership that I would rate a 10 out of 10. More
by Lmcneaney
