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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
May 02, 2021
I received very attentive services. Questions were answered well, each person I came in contact with to finalize my sale was pleasant, clearly competent and experienced. Pickup of my new car was right answered well, each person I came in contact with to finalize my sale was pleasant, clearly competent and experienced. Pickup of my new car was right on time, and following inspection, I was given a thorough tutorial by my salesperson, with instructions to call if I had further questions. More
by lbrowne
April 23, 2021
Buying a car at Falmouth Toyota was so easy! Everyone was friendly and helpful. Maria totally understood our needs, and Justin explained the finance options clearly. We were very impressed. friendly and helpful. Maria totally understood our needs, and Justin explained the finance options clearly. We were very impressed. More
by jilllane02568
April 21, 2021
The best car buying experience I’ve ever had! Brian and Derek were great and super helpful! My family and I will continue to use Falmouth Toyota for all future purchases. Highly recommend! Derek were great and super helpful! My family and I will continue to use Falmouth Toyota for all future purchases. Highly recommend! More
by Jen C
April 16, 2021
My experience with service and sales has always been very good. Leased a new vehicle working with Coby Signs and I was very satisfied with his professionalism and responsiveness. good. Leased a new vehicle working with Coby Signs and I was very satisfied with his professionalism and responsiveness. More
by Riverwalker
April 15, 2021
Ken Collings as always available to take my call or email and even offered to meet on his day off to secure my cars. I’m looking forward to a continued relationship with Toyota for my personal and business n and even offered to meet on his day off to secure my cars. I’m looking forward to a continued relationship with Toyota for my personal and business needs. More
by WendiAck
April 12, 2021
Falmouth Toyota Maria she is excellent the customer service is so wonderful the management team do a great job if I could give a 10 I would service is so wonderful the management team do a great job if I could give a 10 I would More
by Michael
April 08, 2021
It is a pleasure to work with Ronnie. I am a repeat customer and didn't hesitate to work with Ronnie again. He never pushes and is always helpful when I need to set up things like my phone bluetooth co customer and didn't hesitate to work with Ronnie again. He never pushes and is always helpful when I need to set up things like my phone bluetooth connection. We can always call on him for assistance. A true professional! More
by maryfran
April 08, 2021
This was the best experience I had buying my new Toyota. My salesman was excellent not only explaining everything but most importantly having patience with all my questions. I appreciated everything. Ter My salesman was excellent not only explaining everything but most importantly having patience with all my questions. I appreciated everything. Terry Baker More
by tjbply1
Employees Worked With
April 05, 2021
Awesome and great experience . Very helpful and knowledgeable. Quick simple and easy process . Thanks Maria you were wonderful. I love my new Corolla hatchback so happy, with it. knowledgeable. Quick simple and easy process . Thanks Maria you were wonderful. I love my new Corolla hatchback so happy, with it. More
by Ohirtle35
April 05, 2021
Jeff was great. Very Friendly, gave me the offer for my trade in that I was looking for, no pressure , and explained electronics of the new car I purchased. Very pleasant experience! trade in that I was looking for, no pressure , and explained electronics of the new car I purchased. Very pleasant experience! More
by AJT
Employees Worked With
Jeff Cummings
