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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
May 26, 2021
The sales associate, Brian Nascarella was very helpful and knowledgeable. I felt comfortable asking questions and concerns. Derek Ditmar was quick to respond to my internet inquiry. and knowledgeable. I felt comfortable asking questions and concerns. Derek Ditmar was quick to respond to my internet inquiry. More
by Nanaross6
May 24, 2021
Customer of Falmouth Toyota for 17 years. love their Sales, Service Dept. and in general the whole organization. Treated with the utmost respect. Falmouth Toyota make you feel like family, Sales, Service Dept. and in general the whole organization. Treated with the utmost respect. Falmouth Toyota make you feel like family, More
by whendry5
May 20, 2021
We've been Lexus and Toyota customers for some 25 years and have owned two prior Highlanders. So when it came time to replace our 2011 Highlander, it wasn't a decision about which brand to buy, but which and have owned two prior Highlanders. So when it came time to replace our 2011 Highlander, it wasn't a decision about which brand to buy, but which dealer. After considering others, we chose Falmouth Toyota because of its relatively large inventory in this time of limited choice. We got a fair price for our trade and a very competitive price for our "new" 2018 Highlander with less than 30k miles. Steve Springer was knowledgeable, helpful and gracious ... thank you, Steve! More
by cbsail13
May 15, 2021
I will continue to go to Falmouth Toyota for all my car buying needs Ronnie goes above and beyond to take care of his customers. buying needs Ronnie goes above and beyond to take care of his customers. More
by Momof4gkidso4sully
May 12, 2021
Excellent customer service from the moment you drive in till the moment you check out with very knowledgeable and experienced staff. Would highly recommend Falmouth Toyota. till the moment you check out with very knowledgeable and experienced staff. Would highly recommend Falmouth Toyota. More
by allegramcelroy
Employees Worked With
Steve Springer
May 09, 2021
Could not ask for better Service Brian, Jared and the whole Falmouth team could not of made my buying a car (in which I have not done in 16 years) more pleasant. Thank you!! Will strongly recommend Brian whole Falmouth team could not of made my buying a car (in which I have not done in 16 years) more pleasant. Thank you!! Will strongly recommend Brian and Falmouth Toyota More
by Ruth
May 09, 2021
Very helpfull I ran back to dealership left my work keys in my old car and salesman brought me to the used car lot to get them in my old car and salesman brought me to the used car lot to get them More
by eparadise
May 09, 2021
Friendly and informative Returned calls promptly Answered all questions. Made the Financing easy. Explained the extended warranty information and cost Will recommend this dealership team. Answered all questions. Made the Financing easy. Explained the extended warranty information and cost Will recommend this dealership team. More
by geneferris
May 08, 2021
Found Falmouth Toyota a few Saturdays ago while thinking about buying a new car to replace our beautiful 2011 Rav 4. We really didn’t want a new car, but felt the need to upgrade amenities like safety fea about buying a new car to replace our beautiful 2011 Rav 4. We really didn’t want a new car, but felt the need to upgrade amenities like safety features. We happened upon this gorgeous 2021 midnight blue Toyota Venza, with white leather seats and only 444 miles (Pre owned” and there fore in the used ” The salesman Ron came out and introduced himself; most politely and courteously showed us the car quoted a price and gave Us a good trade in price for our 94,000 mile Rav.4 Before I knew it we bought the Venza it was just too good to be true! A beautiful car,fair price and no bull—— about the price. The staff was most obliging in helping us get up to speed with the new technologies in this car. Every one at Falmouth Toyota was very helpful,the buying experience went smoothly. More
by Ubaldinojc
May 04, 2021
As a first time car buyer, I was extremely pleased with the service from Ronnie Sjahfiedin. He was super informative and helpful. I definitely recommend! the service from Ronnie Sjahfiedin. He was super informative and helpful. I definitely recommend! More
by Addie G
